Reviews for Dunkin' in Jacksonville, FL
Overall great experience something that's becoming harder and harder to find from similar restaurants. Service with a smile... actually! There's been other places I've gone and realized it wasn't the place I wanted to start my morning. But this place herehits the ball out of the park every time! Read more
The bulging eye manager lady was as rude as her staff so I doubt the place will get better. Hopefully they just shut this one... down. The cakes in the glass were all melted down and disgusting looking. The cashier was oblivious and self absorbed the entiretime. Just hoping their souls will wake up one day and release all that pain and anger and heal from the trauma they're holdingonto and abusing other people with. Read more
This time there was only 1 person working and she did a wonderful job. But the time before that the drive thru woman gave me the... wrong drink and wrong order, when I told her this was the wrong order she started to argue with me and told me this is what Iordered, I do not drink juice it's way too much sugar and that was the drink she handed me with the wrong order. She continuedto argue with me so I drove off without getting anything. Read more
This is ridiculous. You do realize that people have to get to work right? Even though the drive-through is pretty quick in the... mornings, your iced coffee is the worst I?ve ever tasted. I go to another Dunkin? Donuts on the other side of town but I work onthis side of town so sometimes I?m forced to stop it to this place. They are not making the ice coffee right at all. A huge globof sugar is at the bottom of my cup and it happens every time I stop in. It?s disgusting and a waste of money. I?ve attempted totell the manager but nobody there cares Read more
1 person working inside register, making drinks, and ice cream orders and then 1 person cooking, working drive thru window, and... expo. Food came out in a decent amount of time but I?ve been waiting for 25 minutes for 1 large iced coffee and still haven?tgotten it because she doesn?t have time to make it since people are still walking in to order. They should close the dining roomorders so they can have time for everything else. Read more
Normally I just get drinks at dunkin but was traveling and wanted something to eat. HOWEVER, (as shown in my pictures) the menu... screens for were blank/not working and somehow the employees were unaware? So when I was ordering I said I was trying to figureout what food I wanted and the employee looked annoyed and pointed towards the screen (where the items are SUPPOSED to be) butthen she was surprised saying ?DAMN.? She tried (poorly) to explain a few items & it was disappointing the employees didn?t knowtheir own menu items. Then whatever egg sandwich I ended up ordering with my coffee, turned out to be a wrap? (not what shedescribed). Even the coffee was somehow messed up not sure what happened but surely disappointed Read more
I waited 10 minutes on drive through for them to take my order of black coffee . There was only one car in front of me at the... pickup window. Read more
My husband and I got icecream. The icecream was really good but definitely pricey. They had a good variety of flavors but the... staff didn't seem to know what flavors they had or didn't have. Read more