Reviews for Dunkin' in Jacksonville, FL
Love coming here in the morning. Quickest and best tasting Dunkin? Donuts in Jax.
Store closed at 839??? But online says it closes at 9....update your hours
Food was fine, the normal Dunkin Donut expectation but the customer service? yikes. Always having an attitude and idk if it?s... bad management or poor work ethic from the team.. Read more
I came in and ordered a half dozen donuts. Seeing that the price of a dozen would save me quite a bit, I asked the sales lady to... please change my order to a dozen (she had 2 donuts placed in the half dozen box). She said, "I will have to charge you for 2half dozen boxes because I have already started the box, this is what my manager says I must do". Seriously? I left with only myhalf dozen. Read more
Don't go here! Horrible service. I have had their delicious avocado toast plenty of times. But at this location they try to... cheat you and then lie to your face about it. When I got my toast I could still see the bread through the avocado spread. So Iwent to ask them to redo the toast properly. However they had the odacity to tell me that this was the usual amount of spread.Then they continued to argue refused to redo the toast and then make me purchase an additional spread which I was supposed toput on the cold toast myself now. But when I got the additional spread it was obvious that they did not put one of those on thetoast and when confronted with it they still kept lieing. So I tried to speak to a manager. At which point they spoke for themanager telling me the manager will not give me a refund. And the manager will say the same things they are. I spend one hour!For something that should have been a 5 minute task. Tops! So long story short they didn't refund and I asked when the managerwill be in the next time. And I am going to pay that manager a visit. That is the worst customer service dunkin has everprovided. Arguing lieing keeping me for an hour!! HORRIBLE!! I have attached 2 pictures that show the extra spread containerand the toast. I scraped the spread together so anyone can see that they only put a fraction on it. Read more
Customer service at 4419 Southside Blvd Dunkin? is really good. Crystal and everyone that works there is very friendly and easy... to talk to. If there is a situation they will correct it right away! Very pleased with their service! Read more
Usually this place is on point with service and product. The young man was very nice today, but my medium shake was short,... missing about a quarter of its volume. I asked him about that and was told he "set it for medium and it gives less all thetime". I have never gotten a medium that wasn't full..period ?????? Read more
Terrible store, they got my order wrong which was 3 dozen donuts and 2 cups of joe. I let the ?owner? know, and when I went in... again they were all rolling their eyes when I asked for my receipt. I?m sorry that was so challenging Read more