Reviews for Dunkin' in Jacksonville, FL
This Dunkin is awful I've had coffee tossed on me in my car by staff who don't know how to use cup carriers, they constantly... argue in front of guests and recently when my drink was wrong, the manager acted like it was my fault and blew her breath. Forsomewhat of a young crowd, they all act tired and grouchy. Read more
This was the best visit ever! Chasatie, was fast and efficient also very very great attitude and friendly she made the best... coffee I ever had this location. I will be back again and I would recommend her to make my coffee she needs a raiseimmediately!!! Read more
Coffe was great! Donuts fresh and employees was so sweet and helpful. Haven't been to Dunkin in years. I enjoyed this... experience. Thank u Dunkin! Read more
Fast service! Amazingly soft great fresh donuts!! ????
I?d give 0 stars but I can?t. There is one very nice girl that works here but she is so slow it is painful. I go to Dunkin once... or twice a day. EVERY single time I get the same thing and every time the price is completely different. It?s ridiculous.Doesn?t matter the location, it?s always a different price. Isn?t there some kind of standard? Today was the last straw. I wentthrough the drive through which took 5 minutes for them to acknowledge I was there. They took my order and I went to the windowto pay. My small iced coffee was $5.06!!!! The woman charged me for 7 caramel swirls. I asked for 4 caramel, and 3 toastedalmond. The receipt read 7 caramel swirl but no mention of the toasted almond shots. She was trying to be a bit*h because shealso didn?t put a label on the side of the cup too. They?ve never charged me for the flavor shots so that?s why I know she wastrying to be rude. She was clearly in a foul mood and should not be working a customer service job. The worst part of it all wasthat I didn?t even get what I ordered! She gave me pumpkin swirls!!!! Pumpkin is disgusting and I would never order it. I had tothrow this iced coffee away and I ended up going to Starbucks. It?s truly unfortunate because back home in Boston, Dunkin iswhere it?s at. I went there all growing up and it was always consistent. This is the last time I?ll be visiting Dunkin inFlorida. I?d rather pay less and get a Starbucks iced coffee which is better quality and far superior customer service. Read more
Went in yesterday with visitors from New Zealand. One table available for customers! The staff were having a meeting and were... complaining about each other and sorting out their staffing issues. There is a room off to the side for that purpose. Not right for the customers to listen to them complain about their treatment of each other. Very very unprofessional. Will never goback and that has always been a nice Dunkin and where my children worked so has always has been a special Dunkin. Read more
I never go but I had a car in service at Big Chief Tire so I walked around until I landed at Dunkin. The lady at the counter was... super nice. I ordered a sandwich that came on a croissant but she said I could get it on a bagel! It was delicious and so werethe hash rounds and the iced latte! Read more
Worst staff EVER RUDE, they act as if you owe them something, coffee never made you asked for, never have a good donut... selection, went in for a box of Joe they had no boxes!!!! I work in a large office and my co workers that go there also have hadthe same experience. You lost alot of good paying customers Read more