Reviews for Chipotle Mexican Grill in Jacksonville, FL
This is the best Chipotle I've been to since I moved to Florida. Omg delicious! Great amount of portions for price! It was... clean, fast, and I just wish I lived closer! Read more
This has got to be the dirtiest and nastiest Chipotle I?ve ever been too. There was food piled up on the counter tops, and of... course they slid our bowls right through the mess. Then when I looked behind the counter, they were handling food withoutgloves. The woman preparing our food cleaned off the counter top with her hands and then proceeded to touch our food. Mygirlfriend who suffers from allergies chose not to even eat her food. DO NOT visit this location. The San Jose location usedto be the best in Jax, but it too now is going south fast. What is wrong with Jacksonville Chipotle?!?! Read more
Truly the worst dining experience of my life. The bar is low for Chipotle workers, but whoever hired and trained this staff... needs to be fired along with them. Rude and slow doesn't begin to describe how unprofessional the takeout staff is.Additionally, food inspection should be alerted because the conditions looked horrific. I will happily drive an additional 10minutes each way just to avoid ever having to set foot in this establishment again. One star is too generous. Read more
I ordered a kids meal build your own and was told I get 3 free sides then I was charged for each side. The woman preparing my... order then changed her statement to say you can only get the three items in the kids box and no sides. I checked online and theonline server allowed me to add all of the items I had ordered without an additional charge then I was told I?m being chargedand additional $4.84 because I am in the store and they can do what ever they want in store. The prep person and the woman onthe register was very rude. Read more
Horrible manager, I asked for the address because my son was driving to meet me at the restaurant, with her nasty attitude she... said google it. I cancelled my order. I will go to a better place with better customer service. Her name of the call managerJada. Sad to be treated disrespectful by a teenager. I will never coming back and I will be reporting this to corporate. Read more
Ordered online food was ready. I dont understand why bowls are never the same. Its hit and miss. Literally a bowl full of rice,... barely any steak and really wasn't flavorful. Too many options to deal with this.When you prepare a meal do it like it's yours.Not to hard to ask. Barely any lettuce, was there a shortage. Disappointed.This is the lettuce I got Read more
No smiles, no napkins, no service. Only one other person in line but still managed a long wait. Generally a bad customer service... experience. Unfriendly staff and a disgusting store. Bathrooms were covered in urine and look like they have not been cleaned inweeks. Door covered in fingerprints. no napkins! grime underneath the soda fountain. Burrito toppings were all separated and onone side of the burrito (meat and rice on one end and all pico on the other. I've not been to Chipotle in a while and will liketo not come back for a while. Read more
Ordered chicken quesadilla which had great flavor. But how is a condiment considered a side nowadays? I had to order salsa as a... side. What happened to the free chips you used to get? I won't be back Read more