Reviews for Burger King in Jacksonville, FL
Took 2 minutes before I could order (I was the only customer) Mat in front of soda machine extremely sticky, seems to have about... a decade of soda in it, doesn't look to have ever been cleaned. Dirty tables, fries were ok, chicken fries were awful. Onlyredeeming quality was the playground, which was pretty big. Read more
Been there twice in the last month. One was at 7:30 pm and no one ever came to the speaker so we left. Saturday morning, we pull... up at 10:20am because they still had their breakfast menu. About 4 mins later they come on the speaker and tell us we can'torder breakfast or lunch and that it'll take 20 minutes to switch to Lunch. This place is a joke and whoever owns this franchiseneeds to reevaluate their decisions. Judging by the reviews here I can't say you'll be in business much longer. Read more
I arrive at this Burger King location at 10:25 AM, I was the only vehicle in the drive-through line ordering two cheeseburgers... and a happy meal, as I was ordering my food, I kept getting interrupted asking to hold on about every five minutes. As the onlyvehicle there, it took 20 minutes to receive two hamburgers and a happy meal? I am extremely disappointed in this locationespecially with the county that it is in! Read more
I shouldn't even give it one star! Me and my Family walk in and it takes 10 minutes just for them to take our order. We go get... some drinks and half the drinks in the drink machine are down, not to mention that the orange fruit punch isn't even orange it'sregular. We go to get a seat and not only is the floor sticky but 90% of the tables are dirty and when we got food My order waswrong so when we went to complain the woman who was terrible said that we ordered the 10, when we didn't say that whatsoever!And There was almost no chicken on the Ch'king! If you want a horrible experience come here! Read more
I feel bad for this business owner but also I feel like they need to check this location more frequently. If you don't have... enough staff for the hours, you must reduce hours, You can't just burn your people out or stress them out this way. The poorstaff are having to lock the doors to keep customers out because they cannot handle it. Then they take your drive through orderand have you wait in parking lot until they can make it and fill it...20ish minutes. That isn't fast food. That is take out...soyou need to explain that on your drive thru menu...so that customers know what to expect. It isn't fair to take money and notdeliver for that long. People have places they are going, which is why they are stuck getting with drive thru food...they wouldnever expect to pay and wait that kind of time when there is no one ahead of them. However that was my experience today (and fora parking lot full of people behind me) as they waited to make all orders before unlocking doors and bringing them out. Thatisn't an okay process...not if taking money in advance. After this experience, I won't be back any time soon, even if I see nolines. Read more
Food was delicious but the inside was closed so only the drive thru was open. The food was made quickly even though we had to... pull around and park. Read more
This is the worst BK that I ever went. I ordered impossible whopper and the guy said that they weren't have the impossible. So I... went to the drive thru and I ordered the crispy chicken. When I arrived home for my surprise, the chicken had a lot oily and thefrench fries was so cold. I wasn't happy at all. I waste my time, gas, and money with this place. Very dissapointed. Read more
This is by far the worst BK I've ever been to. It's understaffed and they're always running out of things. The last time I... went there, I sat behind someone in the drive thru line for a few minutes, when I realized that no one was helping them, andthey drove off. I moved up to place my order, but no one said anything. I tried to get their attention, but nothing. I justdrove off and vouched never to return to this place. Burger King Corporate should shut them down. Read more