Reviews for Bojangles in Jacksonville, FL
Horrible customer service! It has been my Saturday tradition to visit this Bojangles restaurant for breakfast but this tradition... will now cease as of today. There has been a recent change in management at this location and the staff is reflective of thismanager of style. Today I witnessed a cashier verbally assault and taunt a senior citizen who was simply ordering a meal. Thesenior gentleman was wearing a mask and the cashier (who was older herself, she didn't have a name tag but I recall her having ablack mole in the center of her forehead) became belligerent with him as he calmly tried to correct her after she erroneouslytyped in the wrong meal. There were two other witnesses in line besides myself that heard him correctly. She was just soconsumed in her own self that she entered the wrong information and began to taunt him for wearing a mask. The manager who wasstanding nearby fulfilling orders heard her but did nothing to rectify the situation because she was so consumed in her ownargument with the remainder of her staff concerning whether generation z or generation x was the best generation. Thisconversation was very disruptive to the other patrons dining in the restaurant. I personally counted seven staff members workingback there yet the floors in the lobby was very sticky, there was hardly any chicken cooked and no sides out ready to be served.So it was no surprise that the bacon on my bacon egg and cheese biscuit would be undercooked and the tea tasted as if it wasmade 2 days ago. I'm sicken to how the quality both food and customer service at this restaurant has gone down immensely. Iwould much rather drive the extra 15 minutes to the Bojangles off of Beach Blvd then to dinner here again. Read more
Easy access to Deerwood Condominiums; the common facilities and grounds association for Deerwood Condominiums. #NSFWomen... #Auditory_Levels_Dangerous Food is high in fats but tasty. Bojangles is just outside Deerwood Condominiums? community gate. Read more
Disgusting. Went here for lunch on a Sunday afternoon. The dining room was empty of diners. Several employees were "hanging out"... in the dining room. Maybe they were on break, I don't know for sure. What I do know is that EVERY table in the picture Iattached was nasty. Food particles, grease stains... just nasty, ON EVERY TABLE!! Stay away unless you enjoy eating in filth Read more
Worst experience. Chicken was old. Far from fresh. Ask for gravy on the Cajun rice. Rice was too dry. Ask for season packet.... Poured so much season it was too salty to eat and all over my biscuit. Read more
I go at my lunch time couple times a week and the fries are always top notch fresh, best fries I swear! The sandwiches are... always delicious and the cashier is super sweet! Read more
Worst breakfast experience ever! Went to the drive-through and ordered a sausage egg and chess biscuit combo. I check my bag... before I pulled off and realized I was given a chicken biscuit. I told the cashier and she asked the line cook for the correctbiscuit. She then gave me what she believed was my sandwhich and I drove off. I decided to check again in the parking lot andthis time it was sausage and cheese... no egg. I walked up to the door and it was locked. I knocked because there was a customerinside and he signaled to employees and they kept shaking their head no. Now how is the lobby closed with a customer inside? Ikept knocking, told the customer they messed up my order twice, he was kind enough to relay the message and they STILL refusedto open the door. These people made me walk around to the drive through window!! Horrible. I asked what the store number wasand no one seemed to know. I asked if they were corporate or franchise and was told franchise. Bo'Jangles do better please! Weeat breakfast here about 3-4 times a week... or should I say we used to. We won't be returning. Read more
We love Bojangles, so we passed by this location to get some food before hitting the road. We always get the Bo-Tato Rounds and... to drink, the Legendary Iced Tea. We did however, order a couple of biscuits and asked for pimento cheese on both of them butthey did not add it to either one. Would?ve been five starts if it wasn?t for that. Read more
Well I love Bojangles but most of the Orlando locations are gone so when I get up to Jax I always get a few breakfast biscuits... to hold me over until next trip up. This location did not disappoint in the quality of their biscuits either. New locationopening up by Seminole Town Center mall hopefully in Sept. I can?t wait cause I will def. Be there all the time. Read more