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Reviews for Arby's in Jacksonville, FL

Terri Crawford 1 year ago
5

They made a mistake in the quantity of my order but I was eating in with family so I just went up and reordered. I didn't like... that the manager who took my order and 2nd order was rude and argumentative about stressing that the mistake could not possiblyhave been her fault. Read more

Beth Scott 1 year ago
2

Want in on 12/7. Waited behind 1 car in drive through 11 minutes before they spoke to him! Then they took our order and had us... park to wait. From 1 car in front to getting our order 29 minutes-- that's NOT fast food! Dude had major attitude also. Got ourfood out and the market sandwiches which usually have a thick amount of meat had 1 slice on each! Wth Arby's! Dude told us 3times sauce and salts in bag....none there. Not okay! Read more

Kristie smith 1 year ago
4

This particular location has by far the best food quality out of the Arby's I've tried around here. Sometimes the service is a... little slow but that's to be expected overall they do a great job Read more

Shandra Crews 1 year ago
5

I HADN'T BEEN BY ARBY'S IN A WHILE! THE MENUE WAS GREAT! I REALLY ENJOYED MY MEAL ALONG WITH DESERT. THE PRICES ARE VERY GOOD.... THEY HAD GREAT CUSTOMER SERVICE I REALLY VALUE CUSTOMER SERVICE THE MOST! Read more

Erin Carre (Ebcarre) 1 year ago
5

This Arby's almost always gets your order correct. The service depends on who you get. Sometimes they're very friendly and... other times they just hand you your order and close the window. The food is hot and always freshly prepared. Read more

Chris Lange 1 year ago
1

Went there tonight for the first time in a few weeks. Never been an amazing experience but at least okay enough to return. But... tonight I went there, got my food, and went home. Once I got home, I immediately noticed the fries were only halfway full. TheI was eating my sandwich and bit into something plastic. Checked the sandwich and it was the plastic tag for the buns. I?msorry, but that?s the last straw for me. Something like that can injure someone. Read more

Jenny Latham 2 years ago
1

Order taker needs work on customer service. Had to ask a few times what did I say. She was not paying attention to me. Was too... busy watching other customers throwing their trash away. I got home and my order was not right. Don?t eat cheese. I ask for atraditional roast beef sandwich. It had cheese all on it. Tried to call the store~ after lunch hours no one answered. No wonderI don?t go there very often! ! ! ! Disappointing. Read more

Andres Martinez 2 years ago
1

Ordered a chicken bacon ranch sandwich and the staff had the audacity to place this in the bag and hand it to me. I'm done with... this location. Staff is just useless waste of space. Read more