Reviews for Applebee's Grill + Bar in Jacksonville, FL

Exteriors are bit deceptive, but inside it has nice-comfy booths, nice dining tables, Bar. Lunch was good with Shrimp Bowl just... yummy. Service was quick and on the point. Decent food variety. Felt they could have got better with non-alcoholic drinkoptions. Appetizer Platter was pretty good. Cost wise I felt its bit on higher side for lunch. Read more

20 min wait for empty tables after waiting 10 min to even be addressed. Something wrong with that. As host sat at table doing... nothing. Waited there 20 min 40 min to this point customer service is very pour service. Kept telling us the kitchens backed up.(Suggestions) worry more about customers then being able to walk out door when they close. Don?t bother taking names if yourgoing to seat people that just walk in cause there your friends. I will not recommend this place to anyone. Hands down worstexperience and I?ve been served frozen steak from another location. Enough said Read more

This location is in need of quality management. When we entered the hostess decided to take a personal call talking to her mom... about white boards that she needed. Finally she seats us, family of 5. We sat for approximately 15 mins with no waitresses oranyone coming over. This is the second time that I have been to this location with poor service. I will never return norsuggest any colleagues or clients to eat at this location. Read more

I ordered take out through the automated system and was given a pickup time of 8:14. I arrived a few minutes early but ended up... waiting until about 8:25 before receiving my food. It looked like they were fully staffed, I noticed several servers outsidejust hanging out. I understand that under staffing has become an issue with a lot of restaurants but I don't believe that wasthe problem. Good service seems to have become a thing of the past. I still expect good service, especially since prices haveincreased. Read more

Applebee's Grill + Bar 5055 J Turner Butler Blvd, Jacksonville, FL 32216 Front Entrance This location was very busy, since it... is close by assortment of hotels in the area. Seating The location on where I was at the Bar and I sitting was where thewaiter/waitress was placing the dirty glasses for them to be washed next to me and my food. Other than that the Bartender wasnice and tired to make sure I was comfortable as possible. Food I order the 2 for $24 with a Pint came to be about $33 dollars.They food was decent and Fresh. Service - 8/10 Food - 7/10 Cleanliness - 7/10 Over All - 4/5 Read more

Saturday night we were looking for somewhere to eat without an extensive wait time. When we rode by the parking lot wasn't... packed so we decided to stop in. The hostess said there would be a 25-30 min wait so we turned around to leave... before we madeit out the manager stopped us said that she would go ahead and take us. I was so thankful. This was the most pleasurableexperience I've had with this chain restaurant. The manager attended to us and then we also had a waitress. I was surprised athow great the customer service and food was. We also enjoyed some adult drinks. The date night frozen special drink was sogood...especially for 5 dollars. I would definitely revisit if for nothing else but the wonton tacos and drinks. Read more

We had the salmon, mashed potatoes and vegetables. Service was great and food was great also. We enjoyed the spinach dip and... sizzling blondie. The waiter was very attentive and even remembered my ice tea with no ice. We saw they are having a special onhalf price appetizers so we will definitely be back. Read more

I went outside of my comfort zone (burger or steak lol) and got the four cheese mac and cheese honey pepper chicken pasta. It... did not disappoint!! The classic appetizer was bomb! Read more