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Reviews for McDonald's in Jacksonville, AK

James Peters 1 year ago
2

Dismal. Lived here 6 years and had to go to this location many times. I do not exaggerate when I say they get it wrong EVERY... single time. I've never gone here and them NOT mess up. If you order in person they will misunderstand what you tell them. Ifyou tell them no ketchup they will do no ketchup on every burger EXCEPT the one that asked for it. If you upgrade one meal tolarge they will go ahead and charge you large for EVERY meal in your order. When we order them on Door dash they have left outwhole meals and one of us just didn't get food. They are backed up all the time with long lines and only one window workerslowly taking orders one at a time. I kid you not, if you even just order two sodas, one will be the wrong soda and the otherthe wrong size. Read more

Jeramie Baker 1 year ago
4

As with all McDonald's you always have to double check your order they like to skip adding what you pay for. It'll be something... silly like they forgot a hamburger or fries or whatever. But even then it's an inconvenience. Read more

Lisa luvs Music 1 year ago
1

Saturday 11-5-2022 says they open at 5:00am got there at 5:05am, not open, waited almost 10 minutes and still not open. I... watched 3 other cars pull up and leave. They obviously don't care if they lose money and customers! The owner must not care whatgoes on there. Read more

strange hobo kitty 2 years ago
1

every single time i order breakfast from here they always some how mess up my order? Today i ordered a burrito and sausage egg... mcmuffin? Didn?t get either in the bag and there was no way for me to go back and fix it. instead i get six sausage biscuits? Read more

Rogue Austen 2 years ago
1

I'm disappointed by this McDonald's. I always go there and end up being ignored. It's trashy how they treat their customers.... Hopefully they become better managers and employees. Hopefully they do better Read more

Emilly Oaks 2 years ago
1

If I could give it zero stars I would. Everytime I come to this specific McDonald?s they manage to mess up my ENTIRE order. I... orders a Chicken sandwich WITH EXTRA LETTUCE, they not only gave me a spicy chicken sandwich but they DIDNT GIVE ME ANY LETTUCE.I also ordered the MEAL. THEY CHARGED ME FOR THE MEAL, but THEY GAVE ME ONLY MY SANDWICH AND A DRINK. I showed them my receiptand asked for my Fry, but they insisted on saying ?you didn?t ask for the meal.? But my receipt says I paid for a meal?. When ITOLD THEM TO GIVE ME FRY NICLEY, THEY HAD ME PAY For ny fry. Note the fries where only half way full. Anyways, I will not beback to the McDonald?s. It?s every time they forget something or they don?t give you what you paid for. Everything is tooexpensive now and days for everyone not to get what they paid for. (Note: we were the only people in the drive thru) VERYDISSATISFIED WITH THIS MCDONALDS. Read more

Joshua Benson 2 years ago
2

Screwed up the food order. Screwed up the drinks. Didn't give enough sauce for the nuggets. Went inside to get order fixed and... waited probably ten minutes in the lobby without air conditioning. Read more

Crystal Glass 2 years ago
3

This took forever at least 30 minutes and I ordered ahead. They didn't have cones so gave my friend a cup with a bit of hot... fudge like she asked in place of the cone. The fries were hot but not salted. So all in all it was fine. Read more