Reviews for Los Portales Mexican Restaurant in Jackson, TN

By far the best Los Portales location I've ever been to. The food, service, and atmosphere are generally off the charts. I've... never had a negative experience here but I'm sure some people have. Chips, salsa, and queso are all the best in town if that'simportant to you. Read more

I always enjoy this restaurant, however the service could have been better. Also the food was not as good this time. However,... they did sing to my daughter for her birthday even though they were busy. Read more

Its a place nice but tge plate its really small, tge drinks not are really good.... its more ice the alcohol

Went on a Saturday and was able to order from the lunch menu. The food was a perfect size and a great value, but the best part... was the taste. Authentic , fresh and AMAZING! Jamie had our glasses full as we took our last drink. I would recommend thisrestaurant to everyone all day. Read more

Food tasted great, service was very good as well. The interior and exterior decorations at beautiful, great atmosphere. The... cheese dip and salsa is really good. I would recommend to anyone looking for a good place eat Mexican food. Read more

This should be the model of how a restaurant should look and operate. Clean, pleasing, and appropriate decor, friendly wait... staff, quick service and an atmosphere that screams high end restaurant. The bathrooms are immaculate and very well designed. I tend to judge a restaurant on how clean and well kept the bathrooms are. This place is second to none. My only complaint isthat the menu is the standard mexican faire you order at any mexican restaurant, however it is fast, tasty, and well executed. Read more

The newer location is nice, mighty nice. I am glad they brought the old cooks with them to the new location. I'll be extremely... happy when they go get the good attitudes & great service out of storage. They could really use it, the only one with a smile isthe bartender. He is the former "bestest" waiter from the old location. Unfortunately someone also forgot to pack up the freedrink refills & bring them to the new spot also. (See pics) The building is extremely well decorated with one of a kind "eyecatching" items. Bright colors, lots of room & neon lighting in just the right spots makes for a new experience everytime youget a different seat. So, much detail in the decor, matched by the best food, freshest salsa & we won't get started on thecheese dip.... nope I will not go there, just try it, you will not regret it. I gave a 4 star review solely on the fact I hadtraveled for years & never found a restaurant with such good food, peaceful atmosphere, or more courteous & appreciativeemployees. So for still maintaining 2 out of 3 of the pillars this restaurant was founded on, I gave 3 stars. I gave 1 more forthe awesome water fall/artsy/type like thing in front of the restaurant. But when i saw the refills were no longer free, therude staff & longer wait times for food. Its just not worth the trip anymore. So, I took 1 back & used it to help pay for a sodarefill. They have great food, you will love the decor of the building & you will hate the service staff's attitudes, as you waitfor your $2 refill. Read more

This restaurant is beautiful! The food is great and the service is wonderful. The atmosphere is causal and laid back. You will... not get bored with your surroundings! Even the ladies bathroom was gorgeous! I loved everything about this place! Read more