Reviews for Freddy's Frozen Custard & Steakburgers in Jackson, TN

The customer service was really good. The food was decent. Not like super amazing, but pretty good. The fry sauce that they... had was pretty good. The custard was pretty good as well. It kinda reminded me of Steak and Shake but better quality. I'm nottoo thrilled about the price though. I will make a return trip though. Read more

I've been here probably 6 times, it's been super salty a couple times. But if you are a smashburger with crispy edges fan its... solid. They have super thin fries, which I like but I could see why people don't. Love this place personally but it's kindaniche. Never been mad at it Read more

7-20- 2:37 Nobody there. Three of the booths had customers. Nobody in line every one of the tables are nasty at food.... Fingerprints asked to have a table wiped off and the little was offended that we even asked and she did. She did it halfway andso we came back and had to clean it off ourselves as the first time I've been in here but it was not appointment leave on thefloor paper on the floor itchy We also ordered large fries. The same amount is everybody else for regular size. I even questionthem. Three staff members looked at my fries and told me. Oh no, that's a large pride as I watched other people order and gettheir regular size fries and mine was equal to theirs A bit pricey but delicious Read more

Used the drive thru. Very slow and they forgot a item. My fault for not checking. Now the burgers were tasty. And will try them... again. 3 stars for slow service and forgetting my fries. But staff was friendly and food was tasty. Read more

The burger was delicious!! The fry sauce is amazing but eating the fries was too much like work! They were so small!! The girl... that took our order was very helpful and friendly. The guy who called our order number was beyond difficult to understand!!! Wewill try Freddy's again to see how the onion rings taste. Read more

It was wonderful when it first opened. Overtime the staff seems to become more unfriendly than the last. The food is good but... they're always out of something. And maybe I'm just unlucky but every time I've been there in the last 6 months all the tableswere dirty. Maybe best to just do take out Read more

Our 1st visit to this franchise after many sightings on I40. We were very pleased with all aspects of our visit. Service was... polite and our food was fresh without the fries being nuclear hot, very swift too for 8pm on a Friday night. Thanks much, wewill be back! Read more

First time coming here & I'm very impressed! The chilli was so amazing & also love the fries. Just the right amount of... seasoning. Wasn't a big fan of the turtle sundae all because of the roasted pecans. Besides that, I loved it!! Read more