Reviews for Whataburger in Jackson, MS
I went to the one on High Street, outstanding , customer service ,food hot and fresh no long wait time.
Very nice and friendly staff. The food was made fresh. The service was good.
Pulled up to the speaker waited a minute no one said hello. So I said hello a couple times and still no one said a word after 3... min I pulled up to the window and asked if the speaker was broken? They said no why so I told them what happened. Then theyasked me what I wanted and I told bbbb combo with no onions and double meat with cheese and jalapeños combo. They told me topull up and they would bring out to me. My order was completely wrong when I got to my hotel room they gave a single instead ofa double and they didn?t put any cheese or bbq sauce on the other one. Not to mention it was all so cold that the cheese nevermelted on the double. Horrible Service Read more
My wife and I love this place. We make frequent trips from Iowa to Louisiana and this is one of our normal meal stops on our 14+... hour drive. The place is always clean, the food is always fantastic, and the staff is friendly and fun. I can't wait for ournext trip through!!! Read more
Derrick T. took my order in the drive thru. He was extremely pleasant and very professional. His appearance was neat and he... had a smile on his face. My food was good as well. Always is at this location. However, I had to give this young man kudos forbeing a great customer service example! Read more
1st time here! Excellent food! Excellent service! Kim was our customer service rep (order taker) and she was awesome! Brought... our food to the table and checked on us multiple times. We will definitely find another whataburger on one of our trips to eatat. Read more
My wife and I never had whataburger before (none in our area). However when we saw a location on our road trip, we knew we had... to stop here and try it. And oh boy were we happy that we did!! It was one of my top favorite fast food experiences. My wife canbe a little picky; however she loved it as well. If we were traveling through here again, we would stop here again for sure.Outstanding food and pleasant service!!!! Read more
Please everyone! Do not go to Whataburger on High St and ask for any special requests or changes to your order. I was told per... management that this location has a set way of making the food and can not make any changes. I was told this one time I could doit but I have to get it how it is made from now on. Shout out to the cashier who took the order and the cooks who made the verysmall request. I was not trying to mess up your flow with my simple request as told by your manager. You guys are the MVP and Ithank you very much (the cashier and cooks)!! but your management on Sunday mornings, I apologize that you deal with that on aregular. Read more