Reviews for Baskin-Robbins in Jackson, CA
I don't have blonde hair...just found in the ice cream....yuck ( cleanliness is everything) just tossed that out! Lol
Very pleasant staff. They gave the boy a wet napkin for his ice cream face.
So clean so nice and wonderful with the kids! Thank you so much for making them smile and feel special!
Love coming here to take the kids to get their favorite treat?..My 6 year old son lights up with happiness as soon as we pull... up?..I?m a double Mint Chip Scoop on a chocolate covered sugar cone. It?s located in a shopping mall and on the corner next toBurger King. Huge parking lot and outside sitting is available. Read more
Stopped in for the first time in over 10 years, and was just as satisfied as I was last time! Got the peanut butter chocolate... shake, and was absolutely amazing!! The staff was fast, efficient, and didnt skimp at all! Will definitely go back next time Igot a sweet tooth! Read more
Servers do not use precautions by wearing face masks and gloves during this pandemic. Taking a big risk by going there. Most... don't take this pandemic seriously but they will when they've or someone they know has contacted the virus. Better safe thansorry. This virus is not a hoax. Read more
Horrible place! I used to come here once a week with my daughter to get milkshakes and after tonight's experience it will be our... last visit. We ordered a large milkshake to split tonight and we recieved a large shake only filled about 2/3 up. So Iquestioned the girl asking her if this was how it was suppose to be to see what her response was and she replies yes. I thenproceed to explain to her that we visit this location every week and it's never been like this. Her immediate response was "wellthings have changed"! I was astonished by this response, not only was it rude it really had no explanation. I then asked ifthere was a manager there I could speak to in regards to this change and she simply just said no. So meanwhile I told her that Ijust wanted a medium instead of the large because I didn't want to pay $6.99 for a drink that wasn't even full. She shrugged hershoulders and looked at me crazy but then poured the drink into a medium glass (which it filled up perfectly). While she pouredit I asked who the manager was and at first was told she didn't have that information but then gave me the name Jenny. I askedhow I could reach Jenny and she didn't know. I then asked if she could just give me the phone number to the location and I couldcall later and again she had no idea what the phone number was. There was a young man who was also working there so I asked himif he knew the phone number there and he just looked at me and said no and said that the other girl I was dealing with alreadywas above him. No one could give me any answers or at least they just pretended like they knew nothing. If it wasn't for anothercustomer who was standing in line that leaned over and proceeded to tell me that the owner of this baskin robins was also theowner of Strings in the same parking lot I wouldn't of recieved any contact information. I've worked in customer service myentire life as a manager an this kind of service and behavior is totally unacceptable. These two k Read more
Literally got there at 7:52pm and they had the closed sign on and we?re standing around. How ridiculous and a horrible way to... run a business. Read more