Reviews for Dunkin' in Itasca, IL
Of my 5 visits, 3 times mobile order was not ready, so I switched to drive through and today I was given the wrong coffee!... Unfortunately I didn't notice until I was in traffic so .... Read more
Great staff, teen boy in drive thru has some of the best customer service I?ve seen and make sure everything is going good but... at a fast pace Read more
great sammich quality, gave an extra order of hash browns, iced drink blended to perfection, friendly drive through employee,... definitely making this location my regular commute spot Read more
They are so rude I went inside to get my donuts because that was the second time I got wrong ítems and they were serving... drive-through only and I wait for about 15 minutes before I get service and she told me they were only three person workingthere and the place is so filthy with a bunch of flies all over the sandwiches I will not go there no more Read more
First time coming to this dunkin & last. The young girl at the window was rude. I asked for cream at the intercom & I understand... if she didn?t hear me but when I asked for it nicely at the window when I didn?t see it, she replied with ?we have a line? ittakes 2 seconds to put creamer & there was 2 cars behind me. I?m paying for a drink, what?s the issue? Read more
I give them 5 stars because of the great customer service. The two employees they have working the drive thru are well mannered... and very helpful. Also, the cornbread donuts are delicious. I recommend you stop thru when you are in the area. Read more
Dunkin opens tomorrow. Went today they were kind enough to let me my son & granddght in. We used the restroom. As we are 1& 1/2... away from home. Gave us free ice coffes & a dozen donuts. Staff were being trained. The manager or owner a Lady I must say wasthe sweetest. I pray for great success. Thank you for your kindness?? Read more
It is in a great location but sadly every time I have gone my coffee is made very poorly and tastes significantly more bland... than when I order from other locations. Read more