Reviews for Popeyes Louisiana Kitchen in Irving, TX
I ordered the shrimp combo not the crumbs combo I don't know what kind of shrimp comes to this store but it wasn't giving what... it suppose to gave the doors are ALWYS locked so u can't go in and line is wrapped around the building it's so unprofessional Ifeel at this point they just need to CLOSE ??????????? Read more
The Visit to popeye's for lunch was slightly disappointing. I placed my order on the mobile app and I selected for my food to be... ready as soon as possible. When I arrived about 7 minutes after my my promise time, my food was not ready. The good news is thecashier quickly found my receipt and made my order. Unfortunately the unfortunately the bathrooms were unattended, comma and Ibelieve that was due to the restaurant being Understaffed. Read more
Very, very ghetto, slow, and unprofessional. Inside is STILL closed and line stay wrapped around the corner twice. I could not... complete a door dash order because of this. The line barely moves! If your inside is going to remain closed, then you need tomove quickly and also disable online ordering completely!!! This is the worst location I ever been too!! Read more
I ordered the spicy chicken sandwich and was highly disappointed. The chicken was so tough I could barely eat it. It was over... cooked or re-cooked. Needless to say I'll not go back. You have to use the drive through as they keep the dining room closed. Read more
My food was hot and fresh? but half of my beans wasted in the bag because they failed to tell me that they used soft drink lids... for the red beans instead of the appropriate lid? so beans wasted everywhere!! Only the drive thru was open so I didn?t waste mytime knocking on the door like I saw another guy do? just to be ignored! My food was hot and fresh but I was upset about mybeans? sides are to expensive to just receive half of what you pay for! Communication is key?. They could?ve just told me to tiethe bag up or something? Read more
NO MASKS AND BAD SERVICE! I ordered on the app today for lunch and chose the pick up inside option. When I arrived the inside... was closed there was a line wrapped around the building that I stayed in for 30 minutes. I ordered popcorn shrimp but instead Ireceived a container of s**t. What type of inconsiderate, under achieving idiots would make a person wait in line for 30 minutesand then give them something old and inedible!? it was a waste of my entire lunch break and I will be returning for a refundwhen I get off. Also, at lunch the Manager didn?t have a mask on. I asked if she was supposed to have one on she said yes andput it on. When I returned at about 430 the cashier didn?t have a mask on. Why does the manager have a mask but her employeesdon?t? Read more
Ugh! This location always has a high turnover of employees and the customer service is always less than ok. Sometimes there is... a language barrier and then you just get these teenagers who they don't seem to train much on how to service and treatcustomers. Anytime I've gone, 60% of the time my order is just ok. The rest of the time something about the order isn't great. The chicken would be old, the order would be wrong, and they skimp on the sides. This time it was the sides. I got a tinyscoop of potatoes with barely any gravy and my beans and rice looked like they had used a cup that was previously used or pouredsome out before giving it to me. Read more
This spot is pure trash it is dirty and thd food is always 3cpired. On Friday the shrimp special...the shrinps are alk hard and... you cannot chew them. I have sent my food back so many time. I would think they would do better but they don't. .I will reportthis location. Read more