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Reviews for KFC in Irving, TX

Antonio Alvarez 2 years ago
1

Food was horrible we asked for krispy chicken and they gave us a bucket of garbage the chicken looked old and wasnt even krispy... looked like they just grabbed the old chicken and dipped it in the oil again there is 27 dollars i ain't getting bk going togive the chicken to my dogs... Read more

Victor Castillo (Vic) 2 years ago
1

ORDER WAS ALL COMPLETE WRONG WAS CHARGED, NEVER GOT MY BISCUITS OR EVEN MY CHICKEN TENDERS HAVE BEEN CALLING TO REACH MANAGER OR... SOMEONE OF MANAGEMENT BUT NO ANSWER I WAS ON THE ROAD ALREADY AND BEFORE EVEN LEAVING MY ORDER WAS REPEATED THREE TIME TO ME IFIT WAS I ORDER WAS NOT EVEN BUSY AT ALL!!!! WHAT SO EVER I WAS THE ONLY CAR IN THE DRIVE THRU! WILL BE COMPLAINING TOO THE TOPOF THE CHAIN OF OPERATION!!!! Read more

Julie D. Grant 2 years ago
3

Nothing on the menu for ala carte chicken tenders. Tried to order ala carte & was charged same price as combo, only without... drink & biscuit. Asked for Sprite & he said they had it. They don't. He said they had lemonade. Found out when I got home it wasPINK Lemonade. A whole different drink!!! Wasn't happy. First time I came here I had wonderful, exceptional service. This time,not so much. Will find another food place. KFC - you've lost me as a customer. Read more

scott liles 2 years ago
1

Don't order from here!! I ordered a 16 piece bucket and I didn't get 1 chicken breast ! Fries were burnt! Don't waste your... money here!!! They're plenty of other chicken places where they serve the breast. Read more

V Mc 2 years ago
1

Very poor service, what happen with KFC keeping up their high standards. I am Hispanic , but speak no Spanish ,. Nothing but... non speaking Hispanic women working there that get orders wrong,. This has been a complaint for the past 3 years, thought I givethem a try, nothing has changed. No where to complain too, KFC don't care and manager does not care. Place needs to becleaned, the area outside and inside is dirty, lawn , trash all over. Send General manager to observe, they write the checksfrom corporate. Read more

Lynn Rawls 2 years ago
4

Improvement. They had chicken this time. Understaffed. Picked up an app order. Remarkably it was filled. Zero points for... customer service. There was none. Food was okay. Read more

Jeff Hatfield 2 years ago
1

My order: 8Pc Extra Crispy Family meal w/ Mashed Potatoes and Corn, and a Spicy Chicken Sandwich What I received: 8 soggy... pieces of chicken that were overcooked, mashed potatoes so extremely bland, and a chicken sandwich that I suspect was madeyesterday b/c the bun was hard, the chicken was VERY dark like it was fried twice, chicken was soggy (seriously not a singlecrispy piece of skin) especially near the pickles, and hardly any spicy sauce. Attached is what my bucket looked like and thechicken sandwich after a bite when they realized how awful it was. For a Saturday night where you expect a bunch of customers,I can't believe they're sending out old food. I will NOT be returning to this location and be avoiding KFC stores in general ifthis is acceptable at any of their locations. Disgusting. Read more

Marlowe Morgan 3 years ago
1

Here now. 1st off speaker doesn't work.. Pulled up, ordered 3 Chicken Littles and a Pepsi. Was told to pull to the front. Why!?... There is no one else here. Fast Food??? More like an inconvenience. Read more