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Reviews for El Pollo Loco in Irving, TX

Carmen I Chavez 1 year ago
1

My 1rst purchase was a terrible experience the chicken was so so. DRY & Burnt & so Spencer . Pliss don,t waste your money... here it's better Pollo Regio I am sorry but I disappointed with this business they deceive I NEVER COME HERE AGAIN Read more

pratikshya kc 1 year ago
1

Got my takeout order. Worst. Chicken are all burnt and lettuce are not fresh. When try to eat you get stale scent. Lettuce have... hard part. Worst customer service, worst food Read more

Gilbert Mansilla 1 year ago
5

I have ordered from here on multiple occasions and I always get very warm food delivered here. I have nothing but good things to... say about this place! All of the food is delicious! I really appreciate the Churros Brenda! and I will be ordering again soon! Read more

A Correa 1 year ago
1

If I could put zero stars I would. The first time I came, everything was delicious. Today they gave me BURNT chicken and then... want to turn around and laugh about it. Customer service was poor, the only one who helped was the Hispanic you guy. Definitelywon?t come back. Read more

ismael Jose De La Higuera Gonzalez 2 years ago
3

The chicken looks like a pigeon because of its size. I ordered a whole chicken (8 pieces) and I ate it myself because of how... small the chicken pieces were. The place is nice, but for what they serve (Grilled chicken) I find it quite expensive. Read more

Leticia Salazar 2 years ago
5

The food was delicious and there was a young man, didn't catch his name, working there who was singing. He had a lovely voice.... It was a nice treat Read more

Matt Feuerbacher 2 years ago
5

Incredible food. We eat there often. Consistently good. The staff could learn to show some better kindness.

Larissa Harrison 3 years ago
1

I got the avocado chicken bowl and the avocado looked so old and dark brown and black I had to throw it away so I wouldn't get... sick from it and the chicken was so was so dry I could barely eat it for a chicken place you think you would have better chickenand I got it at like 6 something so it's not like they're about to close Read more