Reviews for Chuck E. Cheese in Irving, TX
I don't think I've ever posted a review. I am here now and this manager is incredibly incompetent. We waited 25 minutes before... ordering and were second in line. The manager just argued with me that these fries are cooked all the way and would not cookthem more. Some are still hard in the middle.I was told by an employee his name is Nico. Such a terrible experience I will bereaching out to corporate. Read more
Today we had a small party for my son. The manager, Tabatha took care of us. She was so accommodating and friendly. Just awesome... all around. Everyone had an great time. Thanks for a great party ???? Read more
Haven't been to a Chuck e cheese in years since my two oldest and for some reason my two youngest haven't really been as much. I... think it's cool that the company is consistent and also keeps up with updating their games but still holding the nostalgic vibefrom when I was a kid. Keep it up CEC! Read more
Staff and this specific location are great! Thank you to the Irving team that helped me make my daughters birthday special! I... really loved the service I was given! The reason I am giving only 4 stars is due to the birthday package. I paid for theUltimate Birthday Package ( most expensive ) and was not satisfied with the package itself. I feel as if the 2 hour limit felt abit rushed. I also only got 1 pizza for adults and had to purchase drinks separately. Which is not to big of an issue buteverything is very over priced there now and it added an extra $100+ to our bill. Which at that point was not worth it in myopinion. Read more
My daughter attended a birthday party and it was worth it!. They served pizza and dippin dots ice cream. Then, I was surprised... they had salad!. Really worth the visit. Kids had so much!. Read more
Was an amazing place, we had my daughter's 2nd birthday thereon may 29th, the kids had a blast, my son would NOT stay off the... merry go round and my daughter loved the cars Read more
Our experience from the start was amazing! My wife and I went to Chuck E. Cheese to see what the space looked like and to get a... feel of all the games my 1 year old would be able to play. After touring the center we approached Chase and asked a fewquestions regarding the package we were interested in getting. He was very informative and went out his way to provide usanother tour with him and showed us everything that would be included all the way down to what kind of cups the kids wouldreceive. I was very pleased with his professionalism and he would always ask, ? do you have anymore questions?? The day ofthe party. Again, Chase was absolutely amazing! We got there, got settled and he approached us providing us a timeline on howthings would go. He even let us know the party started 3 minutes ago (yes we were late) lol. He ensured that not only my childwas taken care of , but also my wife and I. As time went on, they were preparing for Chuck E to come out to sing happybirthday. Being that my child was probably the shortest thing walking in there, he asked was she able to be on the dance flooralong side the other kids and I said yes. What took the cake for me when it came to Chase was when my child was bumped byanother kid, he immediately went to her side ensuring she was ok. We can?t thank you enough Chase for making Journees firstbirthday very amazing. You did an awesome job! We?ll be back very soon. Read more
Big shout out to Efer! We have lived in Irving our entire lives and have been going here since before the renovations.And... honestly we?ve always ran into these employees that don?t want to be here or make it seem like they hate their job! We honestlyonly come back because of my children?..but let me tell you the moment we approached the register he was patient and welcomingtalked to us about our options?.put in effort to find us a different colored cup iykyk I just want to show him some appreciationfor his awesome attitude and customer service!!! #hiremorepeoplelikehim Read more