Reviews for Subway in Irvine, CA
As far as customer service goes they have fallen a long way. All I wanted to do was upsize my drink and after the sale they said... they couldn't be done they couldn't do a return I had to buy a brand new drink for $3.11 Read more
Stephanie is the best customer service representative since a long time. She's very friendly and fast at making our sandwiches!... Hopefully we see her next time ???? thank yoouuu! Read more
I like this Subway. They have long hours and friendly employees, I usually order online but in person is fast too ????????
Made a mobile order through Subway app at this place a few days ago, around 21:30 at night. They confirmed the order and charged... the money, but when I got there around 22:00, its closed and I wasn?t able to get my order, while the places says it?s openingon the Subway app and Google map. Sent an email to the Subway customer service and still haven?t gotten any reply nor my moneyback. This place just robbed my 11 bucks like that. Would?ve given negative stars if I could. Read more
The word is wow! I love the hours that they carry, customer service was exquisite believe me when I tell you I've been through... other Subway's, nothing like this one for the simple reason that I am mute. Nobody knew that but the person who helped meunfortunately I didn't get to see her name tag, she was great she did a great job great customer service. I have to admit forbeing late as we went everything was still fresh fresh tomatoes diced up fresh lettuce diced up, clean & clean you can dine dineout pre-order and pick up or just walk in order the thing is it was a very nice experience I love how polite and upbeat theywere I recommend this place it may not seem a lot but it is great compared to other Subway's that I've been now they do not havea restroom in their facility but they are surrounded by other businesses like gas station grocery store by the way the parkingis right in front of the facility you don't walk that far from it at all. Read more
Don?t order online for this store, I ordered 4 meals but when I arrived for pick up, they told me just 2 of your other is meal... and you just have 2 drinks and 2 chips ! I showed my order in my phone but the guy was there said I have to follow my receipt! Isaid I already paid for 4 meals and he said I know but in my receipt I just have 2 ! He didn?t care my side and my receipt andmy total payment as i paid for 4 meals . I paid again for 2 more drinks. Read more
I just ordered a sub through postmates and they got my order wrong! You'd think the employees there would be able to READ an... electronic order. How do you confused a tuna sub with a steak sub?! This location doesn't even deserve 1 star. Plus theyprepared it all disgustingly messy and sloppy and I had additional items missing. I'm just glad that postmates refunded mymoney. Don't go to this location, go somewhere else where they can follow simple orders. Read more
There employees should be wearing masks when preparing sandwiches, instead they are preparing them & talking which shows me how... covid moves around.... not good ???? Read more