Reviews for Pieology Pizzeria The Market Place in Irvine, CA
So dirty on pizza table. I got my pizza opened out and really shocked. It is burned really good, meat parts are black and he... said it is normal. They sell TRASH. Read more
Water/soda fountain was broken. The pizza was ok but you can tell they have changed. The pepperoni has been changed. It use to... be small and curl up in the oven. Now it's the lame type like every other place. Cost are way up as well. Read more
Update! Stopped by here on 8/9/22 - wanted to grab a quick one topping and a drink. I noticed a sign on the drink machine when... I walked in - "Out of Order". I asked when I was paying about soft drinks and the lady told me "yeah, it's out of order". Ilooked at the refrigerated case and saw only kid juice and milk. I even asked "Do I eat my pizza with milk or juice?" The samelady kind of laughed and said "yeah, since the fountain drinks have been down, we haven't ordered enough bottled drinks". Iasked about just water - and she asked another worker if they had water and nothing. Wow! The lady that helped me then walkedover to her laptop in the restaurant and was finishing her desk work....GM or DM, maybe? Great job there managing.... How aboutgetting cases of water to give to your customers? $5 case. Hell, even charge us $1/water?? It's 95 degrees today and zerodrinks. I won't stop picking either....for the prices food places are charging, service and product better be perfect!! Here'smy previous review (I need to stop giving places 2nd and 3rd chances): Last time I come here! This happened a couple of monthsago too....Showed up today 2/15/22 to get a pizza at 1:05pm and arrived to a basically blocked door saying that they're havingEXTREME staffing issues and they're only taking online orders. WTH? It seems like poor planning and poor management is theissue here - quit using the "pandemic" as an excuse to just not open. How about just close, period. Read more
There was a long line you?d expect the employees to be a bit upset but Keona was so incredibly kind. And she worked very fast... switching between online orders and walk ins! Read more
I love Pieogy Pizzeria but this location definitely is the worst one! Waited on a line 30 min to get pizza over the counter! It... definitely looks like grumpy kids are working there and management is MIA! I didn?t know that the online orders are priorityeither way I would?ve order online. The grumpy kids preparing the pizza were all working on the online orders and were ignoringus the customers inside! It looked like the two cashiers were too busy chitchatting and folding boxes instead of taking care ofcustomers or at least taking our order! It wasn?t even that busy inside and they made us wait at least 45 minutes! Well just FYIthis is how you loose customers! First and last try this location! The one star is just for the pizza which actually wasn?t thatgreat in this location. Read more
Good pizza. We ordered the pepperoni with sausage for pickup. I'm glad we did since there was a long line when we went to pick... it up. Would return again. Read more
The outside of the store is truly delightful with a large fountain. There?s outdoor dining available as well as indoor dining.... My friend and I each ordered our own pizzas. I ordered a cauliflower crust pizza with veggies and she ordered a traditionalcrust pizza with pepperoni and olive. Both the pizzas were cooked to perfection and we?re very delicious. Read more
This place has really gone downhill. Been coming here for a few years but the food is horrible and they started up charging for... everything. Our pizza had been sitting on the counter but no one called our name. Got our pizza and it was burnt but all thetoppings were cold. Cheese hadn?t even had a chance to melt on most of the pizza. Based on the other bad reviews, it sounds likenothing has changed. We experienced the same issues with staff, cleanliness, etc. although I appreciate the cookie cutterresponses that the team is aware and addressing the issue, they are clearly not and don?t intend to either. There is no attemptfor great customer service here. This will be our last time coming here. So many other good pizza places close by. Read more