Reviews for Chipotle Mexican Grill in Irvine, CA
Dominic is an absolute rockstar. Always makes me feel happy when I'm there, and is super nice. Management should consider a... raise of promotion for them. Read more
Monday 3pm. Slow line to order. Took forever. Same goes for payment. Couldn?t figure out the cash payment for customer before... me. Trash cans over filled in eating area. Meanwhile manager clueless and sitting on patio with a group of people. So far myworst Chipotle experience. Read more
10/07/2022 Just had my worst experience at chipotle, I asked for 3 soft tacos they made it, with white rice, chicken, the girl... only put like 5 lil pieces of chicken per taco. And employees very rude! Read more
I keep going to this location out of convenience, but as many other reviews say, there are always issues with my orders. Some... of my issues that I have experienced so far: - Getting the protein wrong, my wife asked for veggie in her online order andreceived Carnitas instead - Missing items from our order such as an actual entree or constantly failing to provide thevinaigrette that is supposed to come with their salad bowls. - Receiving half portions or half of the bowl is filled with foodwhen you ordered double portions - pulling out plastic out of your food - soggy or old lettuce - uncooked rice - sloppypackaging that leads to the bag ripping right when you pick it up or throwing the vinaigrette you asked for in the bag and itgetting all over your food packaging inside and making a mess - worst one was i was standing to ask for a missing item from myorder and the two girls, despite seeing me stand there went ahead to continue their conversation for 5 mins instead of helpingme, I had to interrupt their conversation to get what they failed to provide. If you are a chipotle fan, I don?t recommend thislocation. Try the other one about 2.9 miles south of this location. Read more
Didn't feel like cooking on Sunday. Decided to order online and pick up from our local Chipotle. Ordering our food is very easy... and user-friendly online. After waiting at home, it was time to head over. Instead of waiting in line, I know I could just headover to the pick-up rack and grab our to-go bag. I saw ours and left without any issues. I noticed the bag was still very warmwhich was a good thing despite how busy it looked inside. We ordered 2 Burrito Bowls; 1 Chicken and 1 Sofritos as well as somechips & queso. The meat, rice, and veggies were great. It didn't look messy at all. Handled with care. It was very delicious! Read more
This is the final straw with this Chipotle. Every time I have ever ordered from this place, they somehow screw up my order. ... Without fail. This is an image from my latest order. Imagine the horror seeing this thing popping out of my taco!!! I thoughtit was a pork rind, or maybe some turkey jerky. Nope, not lucky enough. It appears to be some plastic wrap, maybe used to package the chicken. This place is the worst. Order from the one near Hicks Canyon Park instead Read more
This location is definitely not my favorite branch, but it is the one closest to me. I haven't had any particular problems... before but today's pickup finally got me to want to leave a review. First was just the wait: I ordered online and got there atthe time it's expected to be ready... wasn't ready until 17 minutes after that time. When I get home to eat, the photos are whatI see when I pull open the lid... not appetizing and amazed that they have guacamole that has oxidized so much given how busythey are. No time to return to the store or find something else to eat, so I'm just going to swallow one for the team and willreport back if anything else comes about from eating this. Read more
Skimpy on the meat, $13 to $15 for a lil burrito with almost no meat ant worth it and today they had no meat ready and wanted me... to wait for someone to cut it yet no one was cutting meat out of the 7 people working and one dude was playing on his phone.They need better staff and management. I wont be back. Read more