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Reviews for Chick-fil-A in Irvine, CA

Jacob N 1 year ago
1

I was served under cooked chicken, I took it back, stated the issue and asked to have it remade. A rude manager came back with... the order saying it is fully cooked. I chased back after her to the counter saying I didn?t ask for an opinion and I wanted itremade! She refused and said she worked in the kitchen and knows when things are cooked and so does her kitchen manager and if Idon?t want it I can throw it in the trash. Not only I had to make a scene but this is by far the most insulting diningexperience I ever had. It?s evident your company?s managers training did not cover customer service! Read more

Inuie Choi 1 year ago
5

The corpos got a bad rep but the folks at this store are nice. They bring food to you! They had a pretty nice outside dining... area and the wifi works great. The restroom was clean. The funny thing about CFA is that it used to be the pricier fast food,but now that the cheaper guys raised the price to heck, there?s no difference any more. Read more

FairWinds OnBeam 1 year ago
5

Pretty standard Chick-fil-A. A lot of deliveries from here. Great place for a decent and clean bathroom. !!! Watch out for the... local rich little snots. These entitled kids zip around on their electric bikes and scooters. Being kids they don't watchtraffic very well. Read more

Lovely Jacks 2 years ago
1

I come to this location everyday and today was the worst service I came in twice. I?ve NEVER EVER received the correct order and... or good customer service. Today my order had cheese I?m allergic to cheese. I called and spoke to Jennifer she was extremelynasty and rude she told me I?ll get a refund and go ahead and make a review she doesn?t care so that?s what I?m doing.. thislocation need to get better employees that represents the name of the company. Read more

Renee Works 2 years ago
2

26 minutes for a salad, chicken nuggets and fries. I guess I should have sat in line instead of dinning in. So frustrating. I... get it, you were busy but really? Twenty Six Minutes? LOL And then the manager can hardly manage to say sorry? Horrible customerservice. Wont be back. Read more

Daria Livingstone 2 years ago
1

This is the slowest restaurant m. I placed my order on the app at 9:40am today and didn?t get my order until 10am. No one checks... in with you and they just stare at you. No apologies no nothing. It?s like this everyday and I order there ever other morningbefore work. Now I don?t have time to eat my breakfast before work. Read more

HELLO 2 years ago
1

Food was great. But service was terrible. Teenager employee on the parking lot never smile and act very unprofessional. Looks... like they dont know what to do. I wish they hire older and experienced employees or training them more with better instructors. Read more

LAY Z 2 years ago
3

Friend chicken is good , however too many lettuce