Reviews for Capital One Café in Irvine, CA
The place was nice environment, and comfortable seating except one of the customer service agent Tajee was acting... unprofessional, come across confrontational and demanding in a professional setting. I won?t hire that guy, he has a cockydemeanor. Read more
Was there today and tried their Iced Mocha. It was very good. Glad that I get 50% off from the total because I used the... Capital One credit card. There are plenty of comfortable seating inside and outside. Definitely will come back here next time. I do see a flyer by the cashier that listed the items that they were OOS and seems to be a long list. Had wanted to try theoriginal root beer initially but it was OOS. Read more
This review is based solely on the incredible experience I had with Yennifer! I had a very simple issue with my card that the... customer service number was having difficulty rectifying. I didn?t really understand what the Capital One Cafe was or what theydid there and on a whim I went in, all while toting 2 children under 2 years of age. Yennifer immediately greeted us, understoodmy problem, and sat us at a table all while jumping on the phone to fix it. The whole experience took around 35 mins which intoddler time is ages and the whole time she worked efficiently and was very patient with my kiddos who were interested in whatshe was doing. I would recommend this place if you?re having an issue with your card and I would absolutely recommend asking forYennifer. They are lucky to have a competent, efficient, friendly employee like her! Read more
Unfortunately despite the 50% off sign, we later on noticed that they charged us full price for the chai latte. When i tried to... pull a chair to sit with my husband and son they gave me a dirty look and told me the chairs are reserved for bankingcustomers?believe me there was no one waiting. So sad that these young workers don?t appreciate a customer who has been withcapital one for 20 yrs Read more
Visited Irvine Spectrum and needed a place to cool down and so happen to walk past this cafe. I've only seen the one located at... The Americana in Glendale and never actually visited one until now. The day I went, the coffee's were free so that made thevisit even worth it. The interior is nicely decorated and well taken care of. From the looks of it, people actually come to workor study so it's something of a change if you're not looking for boba shops or other coffee shops to do work because it'sactually quiet in here. I'd make sure to come by or any other Capital One Cafe in the future for cheap or free drinks! Read more
Cool place to rest while shopping. The coffee is from Peet?s. Good service and drinks. I got Horchata cold brew. They got... cool designed chairs to sit on. Read more
I came into the Capital One Cafe to see if they could help me with paying off my Father-in?law?s auto loan. TJ was extremely... helpful. Even though the cafe did not have access to the auto loan system, he made several phone calls and tried to help me asbest he could. He was very polite and accommodating and made sure I had all the information needed to pay off the loan. He evenprinted a shipping label for me. Excellent, excellent service!! Read more
I was stoked when I heard the Capital One Cafe was coming to spectrum. I used to live in Santa Monica and would always be at the... one there. I come here to work or grab half priced coffees. The vibe is always chill and there?s usually space for a laptop.Also, the 15 minute parking is super close for the days I just grab to go. Read more