Reviews for Heirloom Salad Co. - Downtown in Iowa City, IA

Heirloom used to be a lot better but it?s definitely slipping. I ordered a chicken Caesar salad and was really disappointed to... see only a couple pieces of chicken, spoiled lettuce (like actually brown), and a dressing that didn?t resemble or taste likeCaesar dressing at all. I ended up having a few bites and throwing it away which sucked because the half salad was $9. Read more

I've never written a review but I'm hoping the owner sees this. I've been eating here since they opened over 10 years ago and... the quality has continuously gone down hill over the last couple years. Without fail, modifications are ignored. I'm sick ofpaying for avocado I don't get and for salad bowls to be 2/3 full when I'm paying $12 or more. I'm hoping the new reno will helpsolve some of these issues but time will tell. I work downtown and it's hard to find a large healthy salad for lunch with avariety of options, so maybe they're resting on the monopoly they have on the current lunch market downtown, idk. I would liketo keep coming here and supporting local, but the last dozen times I've gone, something always goes wrong. I would recommend notusing the online ordering as the employees usually ignore any mods you make. Read more

Quality of restaurant has been consistently going down. I used to eat here all the time but the last 2 or 3 experiences eating... here has been bad. The last order I ordered over Chomp was a Protein Greens salad. The salad was completely inedible. I'd say a1/4th of the greens were wilted. I ordered it with olive oil and lemon juice and the lemon juice wasn't on the salad. Thechicken tasted and smelled like it had been microwaved in a plastic bag. The greens themselves had a dirty quality to them likethey hadn't been washed. I used to cook for years so I know how things can get. But there are signs of laziness and lack ofcare all over this salad. I recommend eating somewhere else for the time being. I don't know what has happened but this it'salmost like this place is a completely different business. Read more

May have been the best salad that I ever had. The carrot and cilantro soup was bright and flavorful. Line was long and they only... had one cashier. Bit of a wait but once they start on your order it is quick. But I was there at peak lunchtime hours. Seems tobe an independent , superior version of Panera. I plan on going back for dinnertime. Read more

To start off, the employees were GREAT. It's a very poorly run establishment. I pre-ordered on the website early in the morning... for an afternoon pick up. I double-checked to make sure I put the correct time, especially since I requested a later time andthe website says they don't open until 10. When I arrived, my order was nowhere to be found. The employees apologized sayingthat it was made at 7:30 a.m. They made my order quickly, were perfectly pleasant, and I was out the door. The food was good butoverpriced. Other things I noticed were that some employees' hair wasn't properly secured, their personal drinks were on theprep counters, as well as their phones. I don't blame the employees for the missteps. They legitimately probably didn't knowwhat they were doing was wrong. If I could go back and give 100% of my money straight to the employees, I would. They deserve itmore than the company does. --And to update, the owner of the company sought me out by email, attacking me and blaming the poorexperience on me. Complete with my receipt, full name, and phone number. Read more

Very good. I've lived in Stl, Chicago, and NYC and this cafe sandwich shop was probably better then anything I remember in... either of these places. Fresh made soup and sandwiches with fresh ingredients..very impressed. Definitely expensive at 20bucks for lunch but blows away a place like paneras. Read more

I really want to like Heirloom, I really do. It has all the makings of a cute cafe with really good food. They have big windows... which let the natural light in and are connected to a coffee shop giving it homey vibes. It has a cute name and logo. They havesandwiches, salads, and soups and unique options at that. However, the food at Heirloom left me wanting more. More warmth, moresatisfaction. I ordered the Turkey and Avocado sandwich which was cold. It was good but I felt like I could have easily made acomparable sandwich at home. There just wasn't anything that wowed me about the flavor. I also had the Heirloom chili which wasgood (not very bean-heavy) and I found myself dipping the sandwich in the chili to give it the extra something it needed. Ialso nibbled on my sister's Philly cheesesteak sandwich (needed a spicy element or the chili to dip into) and my mom's customsalad (nothing special). I rarely get sandwiches out because they are almost always disappointing and this confirmed that. Themost annoying part was that the people doing the chopped salads were making so much noise. We couldn't hear ourselves talk fromacross the restaurant. There has to be a quieter way for them to chop those salads. If I come back to Iowa city, I don't thinkI'll be coming back to Heirloom. Read more

Ordered a large salad, paid for a large salad, and got a small. The greens were clearly about 2 - 2.5 inches below the brim of... the bowl. I also had to coach the gal mixing my Harvest Fruit and Nut Salad on which ingredients belonged in the bowl, as sheforgot to include certain elements. Read more