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Reviews for Bruegger's Bagels and Jamba Juice in Iowa City, IA

Payton Elyse 1 year ago
1

I?m normally not one to complain if I have a bad experience at a restaurant, but I feel like I just can?t let this be unsaid. I... have not had good experiences with this Jamba/Brueggers location over the last couple of months. Firstly, I am not sure if theyhave an automatic gratuity system, but the last two times that I?ve come to this location (about a month ago and today 12/5 forlunch) I have not been given an option to decide whether or not to tip. I was presented with the tipping screen in the drivethru without an option for no tipping. If they do have an automatic system, that is ridiculous for a cafe. Only expensiverestaurants or large parties at sit-down restaurants should be automatically tipping their customers. If not, then the young manat the register made that decision for me and essentially tipped himself without my permission. Additionally, I was only in theline for about 8 minutes, but my sandwich was cold. I found it a bit odd that a hot sandwich could completely cool down thatquickly. Finally, my smoothie order was not correct. I used to love coming here, but I just don?t know if I can keep comingaround if I?m going to leave feeling frustrated every time. I love their food, but I just don?t know if it?s worth it anymore. Read more

Hailey Smith 1 year ago
3

I normally love going to brueggers and don't mind the long wait in the drive-thru because the food is so yummy but lately it's... quality control seems to be an issue. Maybe they need new blenders my greens and ginger smoothie is chunky, it's hard to get thechunks to go through a straw and doesn't taste as good as when it's smoothly blended. Today they also didn't put avocado on mybacon avocado egg sandwich. Read more

Allison Gibson 2 years ago
2

Management needs to be training their new employees better especially when prices are increasing.. our whole order was rang up... wrong. When we corrected the cold brew to the cold brew shake, we got a watery shake with no coffee in it. We ordered 2 singlebagels with nothing on them and waited 15 minutes to be told they don?t have them. Turns out they were rang in wrong and theones we wanted were sitting right on the rack as they were giving us ones we didn?t want. Won?t be back to this place forawhile. Read more

AP SAI 2 years ago
5

A wonderful place to have breakfast/brunch. Was here many times? visiting from past 5 yrs? Things have changed a-bit after... pandemic but not extremely. Can grab some fresh juice from juice bar( depending on availability) Weekends it is verybusy? Drive-thru is way too busy during weekend. Bagels are very fast moving and may not have too many options when visiting atclosing hours. They serve good quality, fresh and tasty bagels and few breakfast items?. Their cream cheeses are soflavorful? Coffee is very smooth and perfect! Cold beverages are also available.. They have cool quotes throughout thestore? Much part of the kitchen is visible and they maintain well? many a times we can see they preparing fresh bagels? Highlyrecommend this place? They have indoor and outdoor seating.. Read more

Bruce Haught 2 years ago
1

I used to enjoy going in there. This weekend was a terrible experience. This place is dirty,my napkin stuck to the table. It was... obvious that none of the tables have been wiped down. The floors haven?t been swept. The young lady working there there thatmorning wasn?t interested in doing her job. In the past I?ve called to make sure they are open only to get there and find thedoor locked. That?s to bad,used to be a nice place to go too. Read more

Audrey 2 years ago
1

Literally never open & never update their hours online. I love their bagels & I love Jamba Juice but every single time I try to... go to this one, they are closed even though their hours online indicate they should be open & their way of notifying customersis a handwritten note taped to the drive thu speaker. Absolutely ridiculous. Don't waste the time trying to go there. There'splenty of other places that know better how to consider & respect the time of their customers. Read more

Mak Kaldenberg 2 years ago
1

Slowest experience I?ve ever had in a drive thru. There was no consideration for us while waiting and sat there for 30. Minutes?... for TWO BAGELS. Terrible experience never coming back. This happens every single time too, not just this once. Read more

jessica tow 3 years ago
1

Absolutely would not recommend going to this brueggers. I waited 15 mins for my turkey bagel sandwich and they didn?t even put... the turkey on it. Plus it didn?t even have cream cheese on half of the sand which that i paid $7 for. VERY disappointed. Read more