Reviews for Caribou Coffee in Inver Grove Heights, MN
The workers seemed very disinterested in having our business. They weren't outright rude, but they weren't friendly either. I... had to ask them if I had rewards available and it seemed to be a bother for the barista to check. Read more
Slowest Caribou I have been to in my life. It's painful to wait so long. Only reason I'm giving 3 stars is because the staff is... always friendly. But they seriously need to work on speed. Read more
Though seemingly well- staffed, it took 25 minutes from the point of ordering to get 2 drinks. To be fair, it seemed as though... at least one staff member was new, maybe even first day. When I got to work, I was disappointed to find that my spiced Chailatte had *no* spice. I don't often splurge on a coffee shop, this was quite discouraging. Read more
Never been here so I couldn't find the entrance to the drive thru, but the service and coffee were great ????
I'd go 5 stars if my great service and product had come with a smile. I ordered online about 5 minutes away for 3 drinks. FYI,... I know from experience to select walk in instead of drive thru at this location to expedite my order. I pulled in, walked inand my drinks were in the process of being placed in the designated pick up spot for pre-orders. Perfect! However, I did haveto ask for a carrier (which I wish would have simply been done as I had 3 drinks to pick up), but I did quickly get one when Iasked. It was this person I wish would have looked more cheerful during our brief interaction. Coffee is such a highlight formany that having the entire atmosphere be uplifting is pretty important. Overall, though, this location is pretty good exceptthe drive thru is a little wonky if you ask me. If you commit to do it you are stuck in it with no exit. If service is takinga while this can add quite a bit of time to get your order, and if your drink is sitting there already made, that's not sogood. Caribou has some great Monday deals which is what I did through the app. $1 small crafted press. Highly recommend thehoney oatmilk crafted press which is pretty low cal and not so much milk. And I recommend getting the app even if you only useit once in a while. Read more
Clean, indoor and outdoor seating. Drive-through is usually very busy. Bakery is usually cleaned out mid-day. Employees are nice... but act a little burnt out. Read more
OK I was in there on Saturday at 11 am and I just wanted a Medium coffee cup of the day(mahogany) There were 5 people working... . 2 cars in drive through and 1 person inside in line. It took about 26 minutes to get 1 coffee. These people working therelooked so confused. I tried using a coupon which reallly was a mistake as the employee gave the deer in tg e headlights look soi just paid full price.The coffee was good. But it was painfull watching them work. I almost jumped the counter to help thosekids out . Very poor leadership and direction. Won't be going back anytime soon not trying to be mean or mention names butcmon caribou get a clue! Read more
Like the perk membership. Always get my order in a timely maner