Reviews for Starbucks in Innisfil, ON
The atmosphere and service do not reflect Friday Harbour. For a Starbucks in a resort they are very unfriendly, slow and not... accommodative. Kate was unfriendly and impatient while taking our large order, and asked us to leave and come back because wehad to add more money into our Starbucks app since the order was more expensive than anticipated. The app glitched and we endedup needing to put another $50 which also didn?t fully register and when we asked for help she said try leaving Friday Harbourand then checking. The drinks came after 15 minutes. I know and hope you guys can do better to represent the amazing resortFriday Harbour. Read more
Came in Thursday late morning and I was appalled by how poorly the manager treated her staff and her customers. Very... condescending, horrible communication skills, the manager clearly has no desire to work this job and wants to let everyone elseknow it. The other staff are lovely and very friendly. The way the manager treats them is unacceptable though and they deservebetter! Read more
This Starbucks is one of the best locations I?ve been to! Firstly I would like to add the overall location. It has the perfect... view overlooking the pier. The cutest patio for the summer as well. Next, I?d like to add the amazing customer service from theentire team. Quick, and great drinks! And lastly, both the managers have been nothing but awesome. I?m always greeted pleasantlyand always taken care of! Thank you to the entire team for working during these difficult times with the pandemic and all.You?re all greatly appreciated! Read more
This location doesn?t know the policy of Starbucks At All, different manager different information which is ABSOLUTELY wrong and... makes no sense.some times they give you refills sometimes they don?t Unacceptable attitude , I am Starbucks?s customer in last15 years and I know their policy better than their managers in this location. I asked them for the written policy of Starbucksin their website where showing that this location does not offer refills for hot coffee or tea! Still they did not provide it!Still they are around them selves. So disappointed with this location. Read more
Most of the staff are great except for one person who has made my coffee twice. She was not friendly and got my order wrong but... perhaps I could excuse that as maybe these were both bad days for her. However, as this is a pandemic, I always ask the serverto wash their hands before making my coffee and I have never had a problem with that. Everyone complies with completeunderstanding, but in this case, not only did she not wash her hands, as I was able to see everything she was doing from myposition, but also she grabbed my cup from the top so her fingers were over the rim. I usually like to remove the top and drinkdirectly from the cup. I didn't drink either latte and I haven't been back since Read more
Great location for Starbucks to be at Friday Harbour! They?re usually busy so you?ll have to line up for a bit. They have great... seating area by boat docks but go early if you want seats as they?re limited. Good service in this location and they make thebreakfast sandwiches well. Read more
Great place nice view and busy.... I dont understand people complaining that they waited for 10 min or more..Give me a break... staff are always doing their best to serve on time and quick. And if someone is in a rush drive another 32 min to nearestStarbucks.. Read more
I just wanted to say the manager at this Starbucks is the sweetest, most caring and understanding. Kate made my experience... working here really great and I appreciate everything she has done for me. I loved coming into every shift and seeing how muchshe cared about everyone. Read more