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Reviews for Tim Hortons in Innisfail, AB

Dustin 1 year ago
1

Brutal service, untrained employees. Waited 20mins for a bagel? employees pay no attention to customers inside and only deal... with drive thru and coffee orders.. Not to mention they messed up my order even tho it I paid for it. I?d give 0 stars if Icould. Read more

Dean Mitchell 2 years ago
1

I went in for donuts and they had a very poor selection , it was early afternoon and the donut shelf was empty and I asked the... girl when will you be restocking the donuts? Well l sure got a telling off and was told what I see is what I get. She got mad atme and was very rude. Needless to say I won?t be going back there no more.???????? Read more

Greg Graham 2 years ago
1

Your ignorant staff totally ignores customers in the building and concentrate on the drive through!Very sloppy staff! What a... joke! Whoever is running this operation should have their franchise license revoked!!! Gave a 1 star because I couldn't givelower. Staff not trained properly. Read more

Ami McKinney 2 years ago
5

We stopped here for some Timbits and they were delicious! They are a nice and light treat. I normally don't care for doughnuts,... but I love these. They are not overly cakey like normal doughnuts. We placed our order and they were ready quickly. Thislocation is clean and quick. Read more

Stuart Mckinney 2 years ago
5

Beautiful Timbits donut bites, a small bit of sugary delight on our epic 4 hr drive to Banff from Edmonton. The staff were so... efficient and helpful, extremely welcoming and helpful. Thanks so much guys Read more

Gregory Hornshaw 2 years ago
2

A lot of staff doing very little all behind the counter talking so loud, I could hardly understand the counter clerk. Then when... I turned around to find a table, there were two tables being used and all but one of the rest of the tables were filthy. Veryobvious to me but I actually had to tell one of the talkers that all the tables needed to be cleaned. I watched her do a few.All she did was wipe all the debris off the table tops onto the benches or chairs and she didn't wipe the chairs or benches. Not overly impressive. There needs to be some training on etiquette with customers in the building, self motivation to do tasksas needed. Proper training to complete tasks in an acceptable manner. Thank You Read more

James Tremblay 2 years ago
2

A Male employee came out of washroom with wet, dripping hands. When I went into the washroom the floor, sink and urinal were... filthy and looked like they hadn't been cleaned in quite some time. The air hand dryer did not work and the paper toweldispenser was empty. That's probably why the employees hands were so wet. The staff there acted like they didn't careless aboutcustomer service. Not a single employee smiled and made it seem we were a burden to purchasing a couple of coffees and asandwich. The store was not busy and only 2 other customers sat at the tables. Definitely won't be going back to Tim's. Read more

Amanda Rideout 2 years ago
5

Love Tim's they always make my food right and the workers are so nice and polite very good service.