Reviews for Red Robin Gourmet Burgers and Brews in Indianapolis, IN

Stopped in to have dinner and we stood in the front entry for more than ten minutes with zero recognition of our presence. There... were 4 or 5 cars in the parking lot and not very many tables being used at the time. One person went to the to-go area to pickup an order. We ultimately ended up leaving to go somewhere else because no workers even said hello or that they'd help us assoon as possible. We had our baby in her car seat with us and couldn't continue waiting, especially with not knowing how long itwould take to place an order or actually get our food. Read more

Had to wait for awhile for someone to come up front to greet us..... they apologized and said they were shorthanded. Good was... good Place could have been cleaner. Cups need to be replaced Read more

Came in to grab a Togo order. You would think by the parking lot it was busy, but that was not the case as it was more related... to the hotel next door. The staff was very welcoming. Was able to order our Togo. While I waited for the order I got a beer fromthe bar. The beer tap is very limited and no local beer on a rotating tab which is a bit sad. The establishment was clean. Thefood was tasty. We would come back again! Read more

I have had a lot of great hamburgers in my time. But I am at a loss for words to describe how good that burger was there. And... they're onion rings. They tasted like something out of the state fair. Perfect in every way. And if you're looking for work theone down there by community hospital in Indy off of 82nd Street I'm sure they can keep you busy. Read more

I worked in a hotel close by. We got to the point of telling guests to avoid this place. You never know when they?ll actually... close and the service was always poor for our guests. But of course one night my manager ordered food for us after a busyweekend. I refused to eat mine after finding a spot of mold on the bun. If they can?t check dates on buns I can only imagine theneglect they have for other food safety concerns. Read more

We went mid afternoon, around 2, hardly any customers. Waited at door nearly 5 min, was seated, waitress came, took drink... orders, waited another 10- 15 minutes, came to take order, no drinks. Finally got drinks 5 min. later. Wish I would've had atimer for food. Took nearly another half an hour to get food. Zucchini fries were almost cold, so I ate them first. So muchbreading and hardly any zucchini. Since it is " bottomless" sides, and have to pay EXTRA for certain sides, we asked for arefill. Finished everything. Took plates ( grabbing cheese sauce for the fries refill), still waiting for refills. Nevercame. Had to ask for check, sitting for 20 minutes again. Then asked for drink refills, mentioning we never got our friesrefilled. " Oh, yeah, sometimes the kitchen doesn't see the refill orders". No tip. Nearly $40 for 2 people. 2 drinks, 2sandwiches. Was there nearly 2 hours. Ridiculous. Will NEVER be back. Do NOT recommend! Read more

was hungry with the family so we stopped in for dinner tonight.. i knew they were short staffed so waitin wasnt a big deal but... after almost an hour our food came out.. first bite into my burger and i feel a snap.. there was a piece of a rubber glove inthe cheese.. i was disgusted didnt eat my gf was grossed out and couldnt eat.the waitress even was disgusted. still made us payfor half her food and the kids. never been so disgusted trying to eat something ever..although apologetic i work in theindustry and its unacceptable and to even charge us at all.. you lost a customer for life. Read more

It wasn't what I was expecting, the burgers seemed a little dry and not much taste definitely not as described. The dining area... was clean and we were seated quickly. The burgers come with an endless side, which I got the chips but I was not impressed withthem. The chips tasted like half was previously made and half was made fresh. For 45.00 I was not impressed, we came and triedit but probably wouldn't come back again. Read more