Reviews for Papa Johns Pizza in Indianapolis, IN
Ordered pizza at 10:30pm and they close at 11. Never received our dinner and never received a call or anything with information... on my order. Said it would be here in 30-40 minutes. Horrible customer service. Read more
I ordered online and the email said it would be ready in 15 minutes. I get there in 15 minutes and the food isn't ready, but not... only is the food not ready, they let a customer who came in after me cut me in line. I ended up waiting an extra 30 to 40minutes before they finally had my food ready. The customer service is the reason for the 2 stars. Read more
05/29/2022. I placed an online order at about 3:30pm for 5:30. Well when the time came and went and no order, I called the store... and was told that they were short staffed and had to get Doordarshan to deliver my pizza and couldn't change it to carryout.Well finally @6:35pm my pizza and wings were delivered. The tabs were opened and the pizza and wings were cold. It would havebeen nice if I would have gotten a call on advance to give me an option of picking up my pizza and wings when the were still hotand fresh. But that takes common sense. Read more
Ordered two custom large Well Done pizza?s. Absolutely the best PJ?s pizza cooked to perfection WD. Thanks
Good pizza. Wasn't happy they couldn't honor there $6 pizzas because they said we're out of medium boxes? Well good management... would sell u the next size up for the same price. Still good food of course was good. But please honor your deals. Read more
Normally there is nothing to brag about, but this time, my pizza was beyond amazing. I haven't had a pizza this delicious from... anywhere! Thanks to the cook that made this masterpiece! Read more
I am extremely impressed with the level of customer service I receive when I order here. I know things can be rough with lack of... help, but they get my pizza done right and to my house quick. This most recent order my breadsticks were forgotten when my pizzawas delivered so I called and spoke to Megan. She was so polite and even let me know they noticed the mistake and already weregetting them ready to be sent back out to me. Thank you all for being so diligent and kind. Read more
First time ordering, no garlic on the garlic knots. Literally dry bread balls. Second time two hour wait. Always send on door... dash, which is a nightmare itself. Read more