Reviews for Papa Johns Pizza in Indianapolis, IN
Lobby closed for the past 3 morning . Guy keeps saying he's the only one in there and he's alone . There are 4 people here and... im In drivethru . Lies !!! Read more
This store is horrible! Ordered early for a later time delivery (8 pizzas). They delivered them 1 1/2 hour early and refused... to remake and deliver them at time requested unless I brought the original one's back first. I CANNOT BRING THEM TO YOU -that's why I requested delivery. They also said driver cannot pick them up. I will NEVER order from this store again. Read more
my partner and i ordered the new "papa bowls". it was honestly pretty good until i took a bite and pulled a hair out of the... middle of it. i am utterly disgusted. Read more
I ordered a pizza today for lunch when it arrived it was cold. Who wants to reheat cold pizza. You can tell the pizza had been... sitting for a while just by looking at the cheese. Even the cheese sticks were cold. This Papa John sucks to me. Will not bereordering again. Read more
I put an order online for one pizza for delivery and never got it. Customer service didn't care and now I'm out of money for who... knows how long. Definitely avoid. Read more
Location uses DoorDash to make deliveries which wouldn't be a problem if they could input the address correctly. 3 of my last 4... orders have gone to the wrong address. Tonight the order was incomplete and the food cold and crust hard. I guess that is whathappens when quoted a 33-47 min delivery and food shows up at 90 mins. Read more
I have never had a problem with this restaurant until today. Went in drive thru to pick up my order and sat for over 5 minutes... while staff kept looking at me. Never walked over to great me. So I rang the bell and heard the lady say. I don?t know who thesedrivers think they are. I was like wow how professional. Guess I will order my pizza from another location. Read more
THIS IS THE WORST EXPERIENCE I HAVE EVER HAD. I have been waiting for a pizza delivery for over 2.5 hours and now no one at the... store will return my calls to cancel this order. I have been on hold for over 35 minutes and cannot get a hold of anyone. I havebeen stuck by my phone trying to get this figured out and am extremely frustrated. I got two calls from a door dash delivery man(I did not order from door dash) saying Papa Johns gave them the wrong address and after dealing with that, got put on hold foranother 20 minutes saying to call the store back. I do not have time for this - Please pick up your phones!!! I am not on thephone with the help line and they keep forwarding me back to the store. This is absurd. Read more