Reviews for Fazoli's in Indianapolis, IN
The customer service was great! They were really quick getting the food out and the food itself was wonderful!
It's fast food Italian. It has a nice touch of fresh shredded parm, but past that it's nothing special. Breadsticks were... nice. That being said the place was clean and service was nice. Read more
Sloppy service, dirty store, always a problem. Several times order wrong or not ready. When you put in a complaint on the... website they never respond. Had order cancelled and they don't know why. Everytime we try to order ahead something always wrongand it's never ready. Service and store is just always in chaos. Read more
I love the food so we make the drive even though this isn?t the best location it?s the only one near our home. I was so... embarrassed to have taken my 3 children here. The staff were extremely unprofessional, cussing at one another, handling foodwith bare hands, being openly annoyed about doing their jobs. The main woman working said right in front of all us customers ?idon?t care let them fire my a$$ I don?t care anymore?. Dirty tables, no bread was given to us. Definitely won?t return and sadto have wasted $40 for this meal. Read more
I don?t typically write reviews but this was one I couldn?t pass out on. I was in for my daughter birthday this last week and... had the most wonderful experience. Shout out to the great staff that made it possible! Read more
Should have read the reviews before stopping by. I have been sitting in the drive through for about 30 minutes and it is not... even prime time. No clue how a company can let their busy operate like this. Finally just left without getting our food becausenothing happened 10 minutes after ordering. Read more
Worst experience I've ever had there. The carpet, tables, and soda area was disgusting. The staff was no where to be found.... Doordashers were looking for their orders. They weren't ready or hadn't even been cooked yet. Management needs to do better,with the employees training. Read more
While it seems to have gotten better lately, my order was still wrong. Ordered a reg spagetti with meat sauce and got a small... spaget with only marinara. Didn't realize it until I was home. There's no phone number or website on the receipt to communicatewith the staff so they can make it right. Breadstix are a lot smaller now, and stale. Read more