Reviews for Dunkin' in Indianapolis, IN
Staff was all over the place talking with friends and not paying attention. We stood there for over 20 mins then the... unprofessional worker asked if we were waiting for something. No we just like standing around listening to your screechingdrama. The 20 min wait was for blueberry munchins, that were already paid for. After the 20 mins we were told they didn't haveblueberry. The machines and counters were gross and have puddles of old milk and coffee. Shame. Read more
Didn't have a good experience here a little after they opened and thought I'd give them another try since they are the closest... dunkin to me now since moving to indy. Where I'm from, everyone goes to dunkin so I've had almost everything on the menu and Iknow how things are supposed to taste. I won't speak on my first coffee from a few months ago but today I rerouted so many timeson the way here because of all the chaos going on downtown since it's Colts game weekend. I almost went farther to anotherdunkin bc it was so hard to get there but I stuck with it... man I wish I hadn't. I redeemed a free coffee and got the XL NuttyCoffee. After driving through hoops to get home, my coffee has had time to cool down, I happily go to take my first sip.. andit's absolutely disgusting. Ruined my whole day. I'm extremely disappointed. That is all. I won't go here again. Read more
Clean, nice, welcoming environment. Appreciated the friendliness of staff. You can tell they like their job and management in... the best ways Read more
One of the best DD and coffee shop in the area. Super friendly staff and they make exact order as you requested it. Super clean... store. Plenty of lounge area. Read more
Stopped by Dunkin like I do every morning and I said ?imma just pull up to the window? and yeah my coffee was ready. The girl... who knows my order peaked through the window and was like ?good morning!? All cheerful. Definitely the highlight of my week.Much needed too. Great way to start the day! Read more
On national donut day (06/03) at around 11:20 I had the most fantastic service ever, warm food, delicious FREE donut AND! Got... talked into the delicious tomato pesto.. if I could rate 10 stars I would. Read more
I use to be a GM for Dunkin'. Loved the experience, love the coffee. There hasn't been one near me for years and one finally... opened up. You have no idea how excited I was, but to my disappointment, my experience has been such that I won't go to anotherone again. I said that to myself a month ago, but decided to try again today, and FAIL!! First of all, I dont like going thrudrive thru, but half the time the lobby is locked and Ive even been locked inside of the lobby while ordering during mid day.Second, the drive thru is not long enough to lock the lobby and not majorly obstruct traffic and create unsafe situations. Y'allare loosing sales! Third, I stopped getting donuts at this location because they're often stale and cold...which is wierd. Like,the cake donuts are cold in the center. Not a good look. But I was content with just getting coffee. Now, I've gone twice forcoffee, through the drive thru (cause I have no choice), and both times it has been a huge disappointment. The first time Iordered a hot coffee and the bottom of the coffee was warm-ish but the top was cold....no steam at all. It was like an old cupof coffee that someone added flavors to. I went back through the drive thru and was definitely treated like an inconvenience.There was no one in front or behind me. Not a peak time. They didn't want to take my coffee back...wanted me to keep it but Ididn't have room in my car. When I was handed the replacement, the cashier asked if I wanted to taste it to see if it was maderight this time. Like, did he hear me at all? It was cold. I told him I didn't need to taste it cause I can see the steam,unlike the previous coffee. Now today! I ordered a large coffee...asked for extra caramel swirl, blueberry and cream. The ordertaker put 4 on the screen and I asked her if she could please put 6. She said yes, but her tone said "f?off". I'm the idiot fornot tasting it in drive thru, but I get home and this coffee does not have Carmel swirl. If it doe Read more
I asked for a vegan coffee and the cashier started explaining what drinks had sugar. Make sure you know what you want before you... order, the staff can't help you at all. Read more