Reviews for Donatos Pizza in Indianapolis, IN
One of the worst pizza?s we have ever had. First they gave us the wrong pizza, which was supposed to be classic trio with... pepperoni, mushrooms and sausage and they gave us of all things ham and two kinds of sausage, pepperoni. The ham was so saltyand thick clumps ( yuck ) and the sausage was hard and rolled off of the pizza and you could actually hear the hardened balls hit the inside of the box when taking a slice out. The sauce was WAY too much and was also salty, so add the cheap salty hamchunks ???? to it and you had a disaster! When you call ? Debbie? the manager you get a sarcastic unapologetic creepy women. Donot eat here unless you want to throw your cash directly into the garage along with their disgusting pizza. Pepperoni, sausageand mushroom?.how hard can it be? Ughh! Read more
Very good they gave me the wrong pizza by mistake but made up for it before I even noticed. They are human. We make mistakes
Good pizza good service. They accidentally gave me the wrong pizza but gave me the right one and told me to keep the other... since I was already eating it. People make mistakes it happens Read more
After driving 12 hours home from vacation, I had ordered a pizza from this location. After an hour of it being past the... estimated delivery time, I called and asked the ETA and no one could give me an answer. I asked for a refund which they alsocouldn?t not do and directed me to call the manager in the morning. I called the next morning and spoke with Debbie, who wasunfriendly, non apologetic and had an attitude during our whole conversation. All I wanted was a refund. She stated she wouldsubmit for a refund and I would see it reflected in my account in 2-3 business days. After 4 days of not receiving the refund, Icalled again and spoke with Danny, the supervisor. She was so helpful, had amazing customer service and put in for anotherrefund since she didn?t see one in the system. I want to thank Danny for at least being nice and apologetic with the situation.This location needs more people like Danny! Read more
Usually I have a great experience but this time not sure what happened. I ordered extra cheese but it appeared very little... cheese was put on. Also there was a different taste to my pizza. I order the same evert time. Hope my order is as it has beenin the past . Will let you know. Read more
I usually get a pizza, bone in wings, and breadsticks. I ordered some boneless for the first time. This is how they came.... Extremely disappointed. These are the tiniest things ever. I can?t believe they charged me $6 for these. Never ordering bonelesswings again. Read more
This one makes good pizzas east washington. Sometimes staff is unfriendly. The one at 75th & Shadeland burns thier pizza and the... manager feels its okay. Black edges dried up over cooked sauce. Read more
Food is always good. I love their pizzas.