Reviews for Buffalo Wild Wings in Indianapolis, IN
Came in at 10:15pm on a Sunday...website says they close at 12am. Employee greets us at the door and says they are calling "last... call" in 7 minutes. It was clear that they were more interested in going home than doing business. So we decided to take ourfood to go. We wanted a beer while we waited so when we got to the bar, we were told by the bartender that she had alreadycalled last call. Asked for a manager and he reluctantly said we could order drinks. I asked for the district manager's numberand he said they weren't allowed to give it out. Danielle and Danny, you will never need to worry about us bothering you againat Buffalo Wild Wings. I wish you a speedy close. Read more
We placed a pickup order an hour before closing and had a couple drinks at the bar while waiting on the food. The bar tender was... really nice and took good care of us. The pickup order was wrong and the restaurant was closed so we just took what we had. Oneorder of wings was supposed to be boneless but we received bone in. We had a Caesar side salad the came without dressing. Thebone in wings where not crispy and had little sauce. Read more
I have currently been on hold for 25 minutes +; placed an order online and went to pick my order up. I get back home and my... order is not correct, missing food and my small regular size fries are ????. I called and Desk clerk tells me do I want to driveback up and pick up missing food and I told them the drive is too far. She quickly states okay you can talk to a manager thenand I'm still waiting. Customer service sucks and you had one job and that was to place my food that I paid for in the bag.Pretty simple! I hate that I tipped for such a bad experience. Read more
This place needs to stop online ordering and carry out due to it being severely under staffed. The customer service is too... nonchalant and ghetto. I come here weekly in the evening, and the service goes down weekly. I had to wait 15 minutes past mypickup time to get my food. Then they didn’t have my order correct, so I had to get the only table server to help me. Eitherstep up your game or get out of the business. Read more
Typical BWW food, burgers are fantastic. Our server was phenomenal, but getting service initially was a chore. Walked in and had... 3 or 4 employees look directly at us and ignore us. Could hear staff yelling in the kitchen, obscenities and all. Waited over 10minutes and had no one offer to seat us, not even an acknowledgement of our presence. Had to initiate contact with a busser toget a table. Kitchen had trouble getting our order right, ordered a single with bacon got a double with no bacon (got baconlater and was charged for a single). Another thing that seemed odd, no dress code for the employees. Pants hanging down underbutts and it seemed that almost everyone had an earphone or two in. One employee standing under a TV watching poker and yellingat the screen. Good food, but so unprofessional that I'll choose another option next time. Read more
Been to many BWW’s and this place at lunch is very good. Server (Ryann) was very good and interactive plus food tasted great... and well prepared. No complaints from us, will hit this spot again before we leave Read more
They sent me an incomplete order from Uber Eats. They did not send the drink, the requested sauces that I paid for or the... carrots with the wings. This is clearly gross negligence and that is exactly what I told the lady manager there and all she didwas hang up on me. The other negative reviews about the manager are right. Don't come here and don't order from here. No wonderits rated 3.5 stars (which is terrible for restaurants) and probably should be rated even lower. I probably shouldn’t evenmention their “boneless wings” which was actually popcorn chicken. Read more
The staff and the food quality were absolutely superb, except they're short-staffed and as a result, service times were a little... slow. However, the current available staff were hustling, moving around quickly and doing as much as they could with theavailable resources they had without sacrificing quality. Read more