Reviews for Arby's in Indianapolis, IN
I waited he line forever. There was only one car ahead of me. The super roast was cold with old wiltered lettuce and... tomato. The Slither was cold and dry. What awful service. I'm done with eating out. I Read more
Service and quality is embarrassing. I gave them benefit of the doubt several times and am just tired of getting my order wrong.... I?m pretty understanding but the frequency of issues is just baffling Read more
Went here with my family, walked in and no one was around, waited 5 min to be helped with the employee with his hat on sideways... walking slowly to the register not even acknowledging i was there or about my wait time. Manager wasnt helping do anything juststanding there watching. Rang up our order wrong, didnt put a toy in the kids meal, didnt fix our order just said we had to paymore to get it fixed. Not including the 15 min we had to wait for our food with everyone standing around, no one in drivethrough, one other customer in the dining room. When i had to go back up there to ask for my kids toy no one helped and the oneperson STANDING on the TABLE in the back told me someone else would be with me, instead of helping me which caused me to waitlonger. WORST EXPERIENCE I HAVE EVER DEALT WITH. Terrible food, terrible service Read more
Pulled up about 7pm they was out of 2 items that my family originally wanted.. Chicken salad sandwich, dessert item... even... though they closed qt 10pm. Person on the intercom was very disconnected, so low speaking I could barely understand her.However the 3rd item my mother decided to go with was available and she said it was good... Read more
Sat in the drive-thru line for 30 minutes. Paid $17 just to get moldy bread!!! I was so close to eating it thank God I looked at... the bread, something you guys failed to do. I will never visit this location again. Read more
I came to get an Uber Eats delivery which most restaurants would have had ready before walking in the door (including every... other Arby's I go to) but it took nearly 15 minutes to be ready on a very slow lunch day. This caused me to lose an $8 tip. Theperson working the front counter seemed incredibly incapable and took forever to bag up any order which was the reason it tookso long. Also considering that two other customers in the 15 minutes I was there came back to the counter because they had foodmissing from their order I would not be surprised if the person forgot something in my order. Again a probable reason I lost anearly $10 tip. Get some competent employees please. I can't deliver from restaurants that I can't trust to do their jobproperly. Read more
I have generally had a good experience at this location, I stop by about every other week or so because my wife likes the turkey... gyros. I've had a few experiences where they leave something out of my order, but generally they get it right. The drive-thruservice is super fast, and the staff is always pleasant. Read more
Always professional. I felt like they were there for ME. Everything was correct. Great, friendly staff ???? ???? ???? ????