Reviews for Cinnaholic in Indian Trail, NC
Hats off to the staff at Cinaholic for making this a great experience and a really yummy way to satisfy our weekend sweet tooth.... I love cream cheese icing and they all my chocolate fav concoctions. Not to be forgotten, their fabulous cookies that can toppedwith anything on the menu? The brownies are super chewy, just the way i like it. If your a brave heart for real expresso, lookno further and standby for a real jolt of Java goodness. This ain?t ??bucks, the flavor signature is very robust, rich and deepwithout being bitter. Then again, I like a few flavor shots in mine as well. Trying to it any sweeter, I?d just go for a latte.I appreciate the vegan approach to prepared sweets. Very well done! Read more
The cinnamon rolls are to die for. We usually get the raspberry one with almonds and substitute the chocolate icing with almond... icing. The cookie monster is soo good too. My wife likes the cookie dough available in the fridge. Customer service is alwaysawesome too! Read more
This was my first and last time coming here! Horrible customer service. They refuse to fix their mistakes and ask you to pay... extra if you want your correct order. I have never been told so many lies straight to my face by the manager. Very young andrude girl. Refused to give me her boss? number. Said there wasn?t a number and then said the boss was out of the country. I willnever come back! Read more
The manager was extremely rude!! I will not go back. The girl that took my order was very sweet however I got the wrong drinks... and they refused to remake our drinks and asked us to pay for new ones. The manager also would not refund us either! I orderedtwo toasted marshmallow lattes with almond milk and was given 2 Americanos which are very strong and the flavor I was given wasmocha. I paid around $40 and tipped and now I will NEVER return and I?ll make sure all my friends and family know! Also themanager refused to give me the number for customer service. Read more
Staff in the Evening of Sep. 17th. Young Male and Female working together during the rush. Accidentally forgot my Cookie dough... and I called back, they were more than willing to help out and I was so happy with their service and providing a friendlyattitude towards the situation! Couldn?t ask for more for a nearby shop! Read more
How Sweet the smell walking in the door you immediately found yourself in a sugar high. Lydia and Natalie made you feel welcomed... and provided amazing suggestions. Natalie made it a mission to make our service personal. Providing us with many great ideas.Both of these ladies were extremely helpful friendly and extremely happy to work there. Let's just say these delicious smalltreats were perfect for a on-the-go trip. Can't wait to come back and try other flavors. Read more
The cinnabuns are very yummy, I just wasn't very thrilled about the cookies. The cookies from the outside look done, but within... they are doughy. They do have a cookie dough option, but I just wanted the cookie today. I imagine going home to bake them alittle more won't hurt. Read more
I stopped by yesterday, 11-13-22, right before 5:30 pm. It was my first time there. I really wanted to give a higher score. I... was greeted as soon as I came in though other customers were already there. The young lady taking orders answered my questionabout frosting flavors. They had leftover cinnamon rolls from the day before for $1, so I bought one. I'd asked for cake batter& caramel. I asked her opinion between cream cheese and caramel & she said she liked caramel better. My fault for not checkingmy bag before I left. I had cake batter and I'm not sure if the other is vanilla or cream cheese. Either way, it's not what Iasked for and it wasn't good. The roll itself was just ok. I had to wait after paying for my order; that's when I captured thevideo. I assumed the cinnamon roll was being heated up. Otherwise, there was no reason for me to wait. When I paid, she asked ifI wanted a particular roll. I didn't. If the cinnamon roll isn't being heated it, it's probably best to hand over the orderright then and there. There was no reason for me to sit down and wait. I also observed the other person sneeze before walkinginto the kitchen area; made me glad my roll was wrapped in saran wrap. Probably wouldn't return. Read more