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Reviews for Chick-fil-A in Indian Trail, NC

vian nguyen 1 year ago
1

My friend and I come here all the time and the service is typically good, but today they gave me the tiniest, wimpiest,... skinniest, itty-bittiest chicken tenders imaginable. An employee threw the sauce we asked for at the table instead of handing itto us, and my chicken nugget had a HAIRBALL attached to it. On top of that, I came here for the milkshake they have beenadvertising, one measly little milkshake. BUT NO. Milkshake machine broken?.. can't make this stuff up. Also it's wintertime andfreezing inside the dining room and it took me half an hour to get a replacement for the nuggets. Read more

Haley Blackwell 2 years ago
5

Everyone was so nice and the manager was fantastic he was so nice. He was just doing everything for anyone and just talking.... Made my day. He was joking and smiling and it was like this was great service!!! I'd definitely be back. Mine and my husband's 4year anniversary is today and just coming here made it better! ???? Read more

Jon Busch 2 years ago
5

I've been wanting to do a review of Chick-fil-A for quite some time. Obviously their food and service put them head and... shoulders above the rest of the "fast food industry". Even now, when every other restaurant is having an abysmal time finding"anyone" who wants to work for them. Every Chick-fil-A that I've eaten at has always had a full compliment of staff members. Theworker's are exceedingly polite, charismatic, courteous and young. Whenever you hear other CEO's complaining about horriblestaffing issues and lazy people who don't want to work. I'd be inclined to send them a video of any Chick-fil-A in thecountry. Hmmm... maybe it's not the workers?. More than likely, it's the rest of the fastfood industry as a whole. They've gotthe service industry down to a science. Only their science is just plain old fashioned common sense. Whether the inside of therestaurant is standing room only and multiple drive thru lines are wrapped around the building's and surrounding areas, yourwait will not be long. And your customer service experience will be second to none. Ford is credited with creating theefficiency of the assembly line. And the Cathy family has no peers in the fast food industry, when it comes to the food,staffing and customer service experience. If you took the time to read this review, please take a 1/2 second and click like.Thank you. Read more

397 Coney 2 years ago
5

Amazing service and great food. Their drive through efficiency is stellar. I see some bad reviews. Uh, nobody and no business... is perfect. They serve thousands per day, of coarse its not always going to be perfect. Show me a place that is. I rarely getfriendly and respectful service from McDonalds. And their food is barely eatable. There is zero comparison between the twoestablishments. Read more

Michelle Villavicencio 2 years ago
3

The service is good and drive thru is fast but when I got home and I was eating my fries, I noticed a hair in them :/ I had to... stop eating them honestly, it?s not safe. I don?t mean to be rude. Read more

Ross Goddard 2 years ago
5

This is the most efficient drive through around. And this location is even more efficient than it's peers. It also has covered... ordering areas so you aren't in the rain. The service at every location is amazing and the delicious chicken is alwaysconsistent and amazingly delicious. It may be my favorite chicken joint when you consider chik fil a sauce Read more

Shantel Torres 2 years ago
2

I?m so disappointed!! Once again? I love chic fil a especially this area I work right around the corner which is great! Everyone... is super nice however this is the second time my food has been cold! I?ve never experienced that I got an order I believe lastweek or the week before and my food was cold and I received outta date chic fila sauce which I have a picture of I was extremelyshocked because I?ve never been let down with this place. I got my food today and once again it?s cold I got a lot of saucewhich I love but food was cold I?m very disappointed. I?ll attach a phot of the sauce I received last week that?s a wholedifferent color and I almost threw up when tasting it. Read more

Tasha Lattimore 2 years ago
1

I am usually down for Chick-fil-A no matter what but this is more than disturbing- the sandwich we ordered had sandy texture-... pulled it apart and we?ll the lettuce wasn?t even washed and we?ll - this is just unsanitary and completely unsettling. Read more