Reviews for Jack in the Box in Independence, MO
Best Jack in the Box.. Fast and friendly service and the food is always hot and fresh .. I love Jack's tacos. If you haven't... tried them you must. They fry the tortilla. I love that . Plus you get 2 for like $1.49 and who has a dollar menu anymore. Just Jack's I guess. Also there is a really cute girl that works there. I'm actually waiting for her to get off work now andbring me some of those amazing tacos. I love Jack's tacos and hers too ???????? Read more
Clean place and friendly staff. Great service and good food. There is a variety to choose from and everything is reasonably... priced. As fast food joints good this one tops the list. Definitely gonna eat here again. Read more
I've been here several times. The manager is a great guy named, Jerry, who tries his best to make sure his customers are well... taken care of. You may have a bit of a weight but their food isn't half bad. Read more
This place is always understaffed and there's always a line clear out the way because you will order one Burger and have to wait... 15-20-30 minutes just to get it. Every single time I've ever been to this location I've actually never gotten food from here Ihave to go all the way to Blue springs because the food here is either so cold it wasn't worth the wait or I have waited so longit just makes no sense to just sit there and wait for something that's going to be cold anyways. Blue springs has such a betterlocation with such a better staff. Read more
They seem to always be short staffed. That causes stress to the workers and frustration by the customers. With that, the... drive-thru always seems to be at a steady stop. I've gone several times before at different times where it's taken me 30+minutes to get through. Again, not necessarily their fault.. but, aside from that. The staff is friendly and the food is alwayswell made! Read more
Don't use the mobile app. They will just ask you to pull around to the doors and leave you sitting there. Waited well over an... hour until I finally demanded my money back.The whole time I sat there, I watched car after car in the drive through get theirfood while me and 2 other cars who had mobile orders were forgotten about. Also watched the red head girl who works there clockout at 10 pm with her 2 bags of food. That means they stopped to make her food and/or give her food in a sack while the mobileorders got passed over and forgotten about sitting out in the parking lot. Employees who clock out get thier food here beforecustomers who ordered through the app. That girl clocked out and carried her 2 bags of food right past us. lolunbelievable. After reading through the reviews, this seems to be a long going issue at this location, mobile order customerstold to pull around and just forgotten about. Still is a huge issue and problem. I highly recommend going anywhere but here. Youare really gambling here if you want food fast. They will let you sit there all day and night and not care. They blamed it onbeing short staffed and then blamed it on a shift change. Those were the excuses given to us mobile orders who sat there waitingfor over an hour, but those reasons didn't effect the drive thru window tho. We actually got out, knocked on the window andreminded them multiple times that we are still waiting and they still kept on ignoring us! I will drive to Blue Springs or Lee'sSummit locations before going right up the road to THIS sad filthy broken clueless location. Shut it down and give up already.The staff here will never be able to handle the amount of business here. No matter who works there, there will always behorrible customer service here. Been that way since it opened and mobile orders will never be made. They absolutely refuse tomake them here. Read more
Usually just have the everyday Tacos (2/$1.49) but tried a very small piece of my daughters Cheeseburger also today. Yummy... flavors, but then again I've not had Red Meat in over 3&half yrs. Still all in all, it was good. Read more
I like the food that I get here. No doubt about it. I phrase it that way because they have a very wide variety or assortment of... types of food and I have only had three or four, possibly 5 different things, all of which I liked... But twice I have dealt anorder issue... Like an item missing one, had absolutely no problem recovering the missing item... The second time was a doordash order I picked up to deliver and it was wrong but door dash took care of my customer no problem and myself too. So just payattention. 4 stars easy. Read more