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Reviews for Church's Texas Chicken in Independence, MO

Lavera Evans 1 year ago
2

I purchased mixed original and paid for it only received dark! The problem is I repeated myself and asked for the items. Well... once driving back about 20 mins . I found it was all wrong the drive along was a push then to not receive what I purchased ispoor customer service! Once you call in to report the mess I'm suppose to drive back to return the food! It's not fair and allorders should be checked before leaving the window. Everything is expensive today gas included! Get it right the first time !Thanks Read more

Cathy Ford 1 year ago
1

Terrible! We ordered mild dinners yesterday and got SPICY. Also, the breading was caked on and overcooked - it didn?t even... resemble Church?s Chicken - save your money and time. Read more

William Bledsoe 1 year ago
1

We ordered the 16 piece family meal. It's supposed to feed eight people. I asked for corn and fries for the two sides. This is... what we got for our two sides. How are we supposed to divide these TWO ears of corn between EIGHT people? How about the SMALLorder of fries? Absolutely ridiculous. Read more

Robbie T 2 years ago
1

Horrible! I asked 5 times if they had spicy tenders.. someone you can't understand works drive thru, so even though I asked 5... times I still got no spicy! I didn't get the biscuits I was supposed to.. this place is by far, hands down, the worst place togo to in this area!!! Don't do it!! They will never get your order right!!!!! Read more

Angelina Adams 2 years ago
3

Food is hot, everything is almost perfect, but we sat in that driveway for a good few minutes asking for SPICY TENDERS, and... after the back and forth we finally got the confirmation they had spicy tenders; YET I was still given regular unspicy tenders. Next time just say you don't... Your food is good enough you don't need to lie. How hard is it really to give someone thecorrect order? I work as a cook... Its not hard. So your store needs to try harder. I'm starting to think people who workfor fast food is incompetent, they can't read a order, can't give a correct order, or listen very well. Its expected now thatif you get fastfood, it's going to bw wrong some how. P.s. you also forgot biscuits. Read more

Katina Kc 2 years ago
1

The sides that we order was old... mashed potatoes Cajun Rice and okra chicken fried steak was cooked so hard it was ridiculous.... The biscuit was so hard if you threw it up against the wall it still wouldn't break sad I would never go back to that Church'sChicken ever again Read more

Larry Smith 2 years ago
1

Employees are okay manager is very very rude uncaring doesn't want to listen to the customers and down right mean food wasn't up... to par talk to the assistant manager he was going to deal with it he wasn't there try to explain to the lady she didn't caredidn't want to hear it never will eat there again ate there most of at least 40 years they're going to lose a lot of customersbehind this lady and this was all over $25 worth of chicken hard-earned money because of these times it's hard on all of usespecially to eat out so I give them really zero Stars and I wouldn't eat there ever again because of one lady blonde hairmanager I was trying to explain to the lady the pieces of chicken on the right were done right the pieces on the left wereovercooked like someone had left them laying around the mac and cheese was ice cold had to warm it up in the microwave thefrench fries were ice cold service good food horrible and the lady didn't want to hear it the lady I'm talking about is themanager and if I were you guys for quality food I would not go to that Church's Chicken there go to the one on 23rd Street theyhave better chicken nicer people and more understanding that's Church's Chicken 23rd Street Independence Missouri or 24th andVan brunt zero stars for this Church's Chicken zero stars for the manager Read more

Michael Toomey 3 years ago
5

Drive thru gave me some good recommendations and I added an oreo cheesecake on top. Got myself a tender and shrimp combo.... Chicken tasted good and added some crunch for my munch. The shrimp was also nice. For $7 it was a good deal. The drink wasfilled to the top with ice. I only got like 2 swallows of lemonade from my large drink. The oreo cheesecake was adisappointment. Didnt look like the picture, and tasted like a soggy chocolate cookie. Read more