Reviews for Taco Bell in Idaho Falls, ID
I was in line behind the person below me. I?ve been here several times and understand they have to close lobby as every single... time I?m in there, there?s barely anyone working. The gentleman that commented below me was acting like a complete bafoonbecause you obviously cannot get your drink refilled in a drive-thru. He was asked several times to leave and kept on fightingwith the crew. I give props to them for not totally going off on him. My food however, took a while but staff was very friendlyand the food tasted delicious. Read more
The food was hot, but that was after it was made 45 minutes after it was ordered. 30 minutes into waiting, they informed us that... there was no nacho cheese (despite us having ordered nachos a while ago). Unfortunately, this wasn?t a case of it being crowdedas there were no dine-in orders before us and the drive through was going super quickly. Read more
We put in a mobile pickup order at 7 pm & headed to the store soon after. The app said our order would be ready at 7:25. When we... got there the front of the store was closed. We would have canceled our order right then if we had been able to, but the appwould not let us and our card had already been charged. So we had to wait in line at the drive through for over 40 minutes justto get to the window just for the guy taking our order to spend over 5 minutes trying to find our mobile order. Then we had towait about 20 minutes to get from the order station to the window for 2 cars ahead of us to be served. Once at the window wehad to wait another 15 minutes to get our order. While we were there we watched the employees take another employees meal orderand make it after we had been assured twice since getting to the window that they were making our food as fast as possible. Thenwe had a different employee come up and ask us what was in our order because they hadn't started making it still. We asked theemployee specifically to make sure we got our one extra item not in a box before leaving and he assured us it was in thebox. Then once we finally get our food at 8:40 we look at it when we get home and are missing half of our items. I wanted mynacho fries! The whole reason we ordered from taco bell. The whole experience was so unbelievably frustrating. I will never begoing to this location again and I urge you not to. Read more
Ordered Taco Party pack. Asked for Fire Sauce. Got Mild Sauce. Shared with 3 people. We all got late night food poisoning. Used... to live here and this location's service always sucked. Came back to IF to help a friend move and gave it one more chance. Bigmistake. Read more
TLDR: Avoid this location and drive the extra six minutes to the one on Hitt Road. You'll make up the time anyway. I love Taco... Bell; it's probably my most-visited fast food chain. However, this location has some serious persistent logistical issues whichneed to be addressed (the food itself is just fine though). I've given this one over a dozen chances over the past few monthsand have been let down every single time. It's always one or both of these two issues: 1) The wait is horrendous 2) They getyour order wrong. Most recently (a few days ago), I waited 25 MINUTES in a packed drive-through line. Their dispatch time percar was about 3-4 minutes. And of course, after all that waiting, they completely forgot an entire item. Going inside wouldn'thave fixed the issue either- there were quite a few people obviously waiting around to be helped as well so it'd just be anotherline. To top it all off, they didn't even mention the wait once I got to the window, as if it were expected. This isn't anisolated incident either. They either consistently forget something or take eons to get you through. Is this the poor workers'faults? No. I can't blame someone likely making near-minimum wage at a customer-facing job. It's been like this for so long thatall signs must point to management. I'm sure turnover is through the roof due to frustrated workers- then new ones get broughtin, re-trained (hence delays), burned out, and a new batch re-hired. Treat your workers well, upgrade your facility, dosomething. But until then, if you have any intention of wanting your Taco Bell fast food FAST, go to Hitt Road. Read more
We ordered on the app and our food was ready when we walked in the door. Pretty good for the most part but not too impressed... with the cheesy fiesta potatoes cause they weren?t fresh. Just one more reason they should offer Nacho Fries all the time. Read more
The food I ended up with was just fine. But it seems everytime I go here there is a 10 minute wait on my food. And this last... time I had to get a substitute for something I ordered after I ordered it. There lobby was a bit of a mess as well but that'sprobably because they were busy. I would love to see them sometime when there not busy but for now 3 stars. Oh and I think therehiring. Read more
Lobby closed at 1:00 on a Thursday? Been waiting for my food for 30 mins inside the lobby after entering the side door. Couldn?t... cancel my mobile order and they already charged me. Employees have horrible attitudes. Not a care in the world. Finally got myfood after almost 40 minutes and they handed me my drink that had been sitting there for 40 mins. Couldn?t pour it out and get afresh drink because the soda machine drain was clogged and had nasty water sitting to the brim. This place is a disaster. Read more