Reviews for Golden Chick in Hutto, TX
The rolls here are delicious, make sure you eat them fresh and hot, almost a dessert. Good place for sweet tea as well. I can't... speak much on the chicken. Read more
First time for us. Drive thru girl was not very receptive...got home and the order was partly wrong and partly missing. Went... back for the missing part. Inside it appeared that most people in the kitchen we not wearing gloves, one person that was, wasdrinking off of her cup and then returning to work... Without changing her gloves. The manager seemed nice enough, he made mymissing food and off I went. Will update on second try. Read more
I had a bad experience, but the owner was quick to resolve it! Ordered a family meal online before 9 pm to ?skip the line?. Was... given a 9:41 pm pickup time. Arrived at 9:30 and the drive through was the only access. Reached the window at 10:05 to be toldthey didn?t have enough food to complete my order. Said the might have been able to fill it at 9:40. When I told them I was inline since 9:30, and asked what alternatives were available, I was offered to come back tomorrow and get my order free (sinceI?d already paid for it)! Ridiculous process followed by rotten service. They need to fix this process or close onlineorders! Update: One week has passed and the charge on my credit card has not been refunded as indicated by the attendant at thedrive through. The Franchise office has responded to this review and I have submitted my complaint as requested. I will furtherupdate my review based on the customer service from the franchise office. The owner of this Golden Chick reached out to me andsent me a refund very quickly and promised to go over the online order process and customer service with the manager. He statedthey should have not been able to run out before filling the order and he?d review the process. The food is consistently goodand the owner was quick to fix things so they deserve another chance. Read more
I ordered online and I had to wait in the drive through line to get my food there is not mobile order parking so after waiting... 15 min to go get the food I had to wait another 15 when I got there and they almost closed on me I called to make sure they knewI was there in line and had been waiting. So maybe that?s more the app then the restaurant. I got my food the spicy was all mosttoo spicy but friendly service. I think like everyone else their short handed Read more
The best fried fish i ever had. Everything so good here. Friendly staff and also quick. They forgot my to add something to my... order once, but they fixed it when I called. The triple tender chicken sandwich with Xing sauce is a must try. The goldenchicken roast is unique. If you want something on the hotter side try their Nashville chicken sandwich. I am a repeat customer,their quality has remained the same over the last 1 year. Will keep visiting. Read more
The food is always fresh n hot and staff is always friendly 5 star for that! The star removal is because the last hmm 6 visits I... never receive eating utensils or napkins. Yes I should have ask at the window well I forgot but I shouldn't have to. Pleasestart adding these items!! Other than that yall are doing great! Read more
Not the best, but pretty good. I am much happier now that the dining room is back open. I used to drive a van with antennas on... top, so not a fan of drive through's. The food generally gets along with me. The people are always friendly and helpful. Read more
$10 for a 4 piece meal with gravy and med tea today for lunch. 2.5 pieces of chicken, cold gravy, no ice in tea, and no honey as... I had requested. Chicken was as if had been sitting for an hour, fries were cold. Disappointed. Waste of money and time. Read more