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Reviews for Starbucks in Hutchinson, KS

Sami Bell 2 years ago
1

When searching for the little pick me up, Starbucks is my place to go. I live on that stuff and I'm probably picking up a mobile... order 3-4 times a week. I have been a consistent customer for some time to the point where many of the employees knew me by name& new my orders before looking at my mobile tickets. Now, there's not as many familiar faces which is understandable & not theissue by any means. Today I went in to pick up my mobile order as I do often. They were pretty busy so I waited a moment beforegoing to the counter & requesting some cream cheese for my bagel. The worker immediately seemed frustrated and annoyed by myrequest. She told me for future reference that the cream cheese was extra so I needed to be sure and ring it up in the app. I'venever been told that, or have had this confrontation. She said I cannot expect them to just give me cream cheese for my bagelbecause I need to pay for it. I was really thrown off by this as again, this has never been a issue or conflict within my manytimes picking up and being a customer. I understand mornings are crazy, but this employee made it a scene and made me feel veryuncomfortable. I apologized and offered to pay the difference which she denied and had other employees come over as well. I raninto another customer later today who just happened to also be in the establishment this morning, a complete stranger. Thisperson brought up the incident to me and continue to express how mad that employee seemed to be. I love coffee as much as thenext person, especially being a regular somewhere. Just highly disappointed in the customer service and how those are treated,whether you go in daily, weekly, or monthly. This interaction was completely unnecessary. Read more

Alice Hinnen 2 years ago
3

Had made plans this morning to pick up a bag of Coffee Grounds for my garden. (I had even called twice to make sure what time... to pick up). When I get there @ 6:30 or 7:00 P.M. SOMEONE HAD THROWN IT AWAY!!! :-( Read more

Trevor Griffin 2 years ago
5

Great app for ordering ahead. It makes it super easy and quick for the drive through. The customer service way great.

Audrey Tobyas 2 years ago
5

I drive between Chicago and Albuquerque often. Every trip, I stop in Hutchinson, because it's the halfway point, and every time,... I stop at this Starbucks in the morning. The staff here is always so friendly; they greet everyone, and wish everyone a goodday, at 7am. Cheers to this team! Read more

B Winkler 2 years ago
5

Friendly attentive staff. I had a iced coffee with milk. Pretty nice to have on a hot day.

Sierra Fleeker 2 years ago
5

My sister and I drove all the way out here from Wichita, on my birthday because Wichita had a water boil advisory and I wanted... Starbucks. The employees were very nice and did an amazing job! Read more

Bryan Massingill 2 years ago
3

Very good coffee, and super friendly girl at the window! A little pricey as you probably know already. I'll go back for the... coffee and the friendly service! Yes the drinks were still good! But I had a bad experience today. Ordered two hot cappuccinoslarge. Took them home and the 20oz cups were only 2/3 full. So our "large" cappuccinos were only about 12 ounces This isn'tacceptable to me. Plus they really weren't that hot either. Taking away stars now. Read more

Matthew VanSchenkhof 4 years ago
5

I think everyone has a preference for their hometown coffee place. I really like this Starbucks. The baristas are consistently... friendly and professional. The staff acknowledges you when you walk in. And, very importantly, the coffee is always very good. Read more