Reviews for Braum's Ice Cream & Dairy Store in Hutchinson, KS

The staff tonight was very good! They were very quick and kind and took care of us even the ones in break took time to say hello... ! Love this place and their friendly faces ! Read more

My great nephew loved the Butterfinger Mixes but the drive thru was so slow (about 15 min) we nearly left.

I guess I feel like being super kind today. That's why your getting two stars. Lunch for three total cost =$27.66. We ordered... 3 meals off the menu, and all with shakes. 612 your order is ready. Usually you check to make sure it's all on the tray beforeyou call the guest up. First time up were missing fries and all our medium shakes. So we go up and get our missing fries. Wewait a little bit and then I see the customers behind us getting shakes. So I go back up again and say hey we were missing ourfries and we got those but now we're still missing all three shakes!!! They had no idea. There is lack of leadership in thisstore. The manager was just out right rude and nasty to people. The drive thru guest came in missing stuff. The couple behindelse said they were missing something. The manager snatched the receipt from the person's hand. Why is the manager being rudewhen she is the one not performing or living up to braums basic standards. The price on the sign outside and the price on yourmenu and the price in your computer is all different for the chicken dinner. I then go to get Milk at the check out and thislady pulls out her ringing phone. Training needs to be done at this store. Read more

Yummy ice cream and fair priced!! The girls behind the counter were so helpful and nice. You could tell they liked their job.

Fast drive thru, friendly staff, and delicious ice cream! I got a frozen yogurt twist cone and a limeade. Cone was wonderful and... the limeade was good, they put a piece of lime in it which made the drink taste like the rine of the lime, that's an easy fix,but the drink was still good. Read more

I hit the drive-thru late one evening & had a chicken strip dinner. The food was hot fresh & I just never have any complaints.... Thank you to all the employees. Read more

Very disappointed with the Strawberry shortcake sundae. There was maybe 2 slices of Strawberry and a tiny amount of liquid. The... 2 lumps of ice cream didnt even equal one scoop. I ate Plain ice cream on dry pound cake! Guess it's time to go somewhere else. Read more

We went several times for both breakfast and lunch. At first, we didn't realize they sold breakfast and were impressed with the... variety to choose from at reasonable prices. Staff was friendly at both interactions and our food came out hot and fresh. Hereat Braum's, it feels like you get what you pay for at a great taste and reasonable price. Highly Recommended. Read more