Reviews for Tropical Smoothie Cafe in Hurst, TX
Went in on 10/22/22. We were not greeted. Meanwhile, the rest of the people after us were greeted right away. Felt discriminated... due to this. The front register cashier purposely did not listen after I placed my order, and was laughing and talking on theirear piece, that I had to repeat it. She did the exact same thing when my husband ordered his. No acknowledgment of our ordersafter, did not repeat it back, did not thank us and proceeded to talk to her ear piece w/ someone. Only thing that went greatwas the freshness and great taste of our food and drinks, and the gentleman working there was polite. Pls re-train youremployees or you'll lose customers. WE ARE DEFINITELY NEVER GOING BACK! Read more
Great place to get a smoothie. Smoothies taste very good and are large. Wraps are good too and not messy so easy to eat on the... go. A few options for kids too. Clean on inside but Parking is super tight. Drive through might be easier. Spent about $13 for 1adult meal with smoothie, wrap, and chips. I was satisfied. I could eat there everyday ???? Read more
Great place for smoothies & lighter food choices BUT they need to improve speed on drive through especially during the getting... to work on time part of the day 7-9 am. Idea- if they order hot food items in the drive through or smoothies for the entireoffice.....have them park & take it to them! Read more
I don?t understand why this location can?t get it together. I am a regular at this location because it?s on my way to work. As a... vegetarian I do prefer a Tropical Smoothie Cafe because there are more options for me. This location has messed up my order somany times. Whether it?s paying for the extra roasted tomato salsa and not getting it, or adding spinach to a quesadilla and outof all four pieces there is one leaf of spinach. I?ve had quesadillas that were so rockhard you couldn?t even break them inhalf. I went in with my bridesmaids for my bridal weekend and they managed to mess up every single one of our orders and forgotto make the first one. It?s amazing this location doesn?t have more bad reviews I guess people have really lowered theirstandards. But if I?m paying almost $20 for a smoothie and a quesadilla I expect it to be what I ordered. Read more
It took over 30 minutes to get 2 smoothies going inside the store. I Finally found my smoothies sitting by the pick up window... melting. Apparently no one called my name or tried to find who they belonged to when I was standing at the bar the whole time!Will never be back Read more
First timer...I'll start with the good ...the watermelon mojito smoothie was quite delicious the jalapeno corn was good the kale... slaw was just okay to me. It was lacking something I don't know what but it had to much of a salad dressing type of taste to itwhich I didn't care for. I got the caribbean jerk chicken wrap. It was okay... too much lettuce too much sauce it left a messin the bag and some of the pieces of chicken were not edible. Seems that they use some type of chicken with added fillers orsomething so some peices were kinda hard/chewy. It was weird so I didn't finish that. I didn't finish the kale slaw either. Read more
The quality of customer service is good but the food quality is inconsistent! Last week everything was sooo delicious like it... was made with love! Lol Today the smoothie tasted like powder and ice?I asked the guy to remake it which he kindly did but itstill tasted bad. At that point I didn?t ask him to remake it?.I left it as is. Also the wrap definitely tasted rushed andthrown together. Read more
I love the Thai Chicken Wrap! This place is speedy and my order was accurate. I love this location, and am really thankful to... have it here! The menu has a lot of variety and, although I haven?t tried more than a few things, I bet almost all of it isfantastic. Read more