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Reviews for Waffle House in Huntsville, AL

Yolanda Brown Washington 1 year ago
2

December 2 went in at night 10-10:30 had been craving an All Star with grits,bacon, scrambled eggs, raisin bread/ applebutter... sauce. Got home no waffle. Tammy was nice and the enegy in the building was upbeat. Tried calling to let them know that theicon, " The waffle" was not in my bag when I got home but i guess when they are busy the message comes on. I just wanted to tell them that. Next morning, went by there and told them what had happened, showed them my receipt and asked for a waffle andordered a side of bacon. AS I received the bag I noticed that I did not get plastic ware. Janet (who was cery dry and cold)told me that they didnt have any, very nonchalantly. I ask for silverware to eat inside because I wasn't going home. When iopened the container the waffle was thin as paper. I questioned the manager and she said that is how they are. I looked ????. She said we would cook another one. It came out the same? I asked for a refund. I thought this was sad because I had driven allzhe way back for this type of food and customer service. Read more

Dolly Benton 1 year ago
1

Not my cup of tea. The place has seen better days. Not very clean. Messy. The server was great. She was right there to serve us

Nikki Thompson 1 year ago
1

In town and visited waffle house about 12am to only get told you have to dine in. The place was cold and they had a wall... heater trying to heat the place. My husband and I told them that it's to cold for anyone to eat in here at 12am. Their attitudewas very ugly. The front counter person had to consult with the cook on what he wanted to do and He said no we couldn't have atake out order. I think they should have allowed us to take out. Read more

Elisa White 2 years ago
2

The service was great, but the food was not. My order was made incorrectly. The woman who took my order kindly asked for it to... be remade, which I appreciate. After I got the new food, I had to just give up. The bacon was not cooked long enough, and myTexas melt was somehow extremely soggy. Read more

Jason 2 years ago
3

It's hard to find a bad Waffle House, but this one unfortunately was. One of our omelets had something crunchy in it, and it... didn't look like eggshell. The bacon was almost pure fat and far underdone. We had already asked for but didn't receivecondiments and coffee refills, so we gave up at that point and just paid and left with a lot of the meal uneaten. Read more

Craig Casper 2 years ago
2

The tea was old and tasted bad. Same with the grits. The bacon and hashbrowns were great. The service was slow because they were... packed and short staffed. Read more

Ray Maynor 2 years ago
3

Food is good, as you would expect from a waffle house but facility needs a major overhaul in cleanliness, floors always nasty,... tables yalf wiped, garbage cans full to almost over flowing. Coolers and door glass not clean. This not just a bad day, alwayslike this. Read more

Trevor H 2 years ago
5

It isn't often I think to write a review, but this Waffle House is great. Delicious food, lovely atmosphere. I appreciate all... the staff's work here, but I want to specifically commend Marcy. She is very fast, always on top of everything, and veryfriendly. If she were even half as good a waitress as she is, I'd still be happy. Having worked retail for 6 years, I know itcan be exhausting to keep up this level of service, so I really hope her manager appropriately recognizes what they've got here.God bless this Waffle House team. Read more