Reviews for Subway in Huntsville, AL
Horrible attitude from workers
Again very helpful night staff here too. I was the last customer and very friendly staff.
I ordered online at night around 8 - two footlong sandwiches and one was a meal. I had a coupon that said got applied but didnt,... not the restaurant?s fault but still made me upset. I had the first DoorDash driver call me at 8:30 and said they were out ofbread. I looked for a way to cancel my order through the app, it linked to the restaurant phone number. I called the restaurantand nobody answered. Apparently only the restaurant can cancel the order, but they were insisting I had to cancel it somehow.They didn?t turn their DoorDash app off so since my order couldn?t be fulfilled, 5 delivery drivers were sent over there and Ispent 2 hours answering calls and explaining I knew they were out of bread but the manager had to cancel my order and wouldn?t.I called the store 3 or 4 more times and nobody answered. Finally, the last driver asked if I just wanted wraps instead so Isaid yeah because apparently there?s no way to get refunds from this god forsaken place and by then it was 10 and I had alreadyeaten. My food gets here and it?s just 2 wraps, not even the extra stuff I ordered (chips and drink)! So I feel like I gotseverely ripped off, paid $20 for two foot longs and one a meal, and I couldn?t even have that. Read more
Just went in and no one was at counter to assist me. Waited several minutes and asked the guy for a spoon. A plastic spoon. He... denied me because you have to order soup to receive plastic utensils. Read more
I don't recommend anybody using the subway app you are better off just going in the building. I order 3 footlong and a bag of... chips. First off let's start with the app coupons don't work. Then after trying to apply the coupons a few times I gave up andjust gave my card information. When I hit submit I got an error message saying they didn't have something that i ordered. I hitthe ok button and it sent me back to the beginning screen. When I looked at the cart it didn't show any of my food. I looked itmy account and they had taken the money out of my account twice. So I decide to go to the store to see if it had went throughafter calling a few times. No answer. When I get there they said they didn't have my order and that it takes some time to comein for online orders. I wait 15 minutes then go back to the counter to see if they had my order and of course they didn't. Iasked for a manager. They told me to go on the website. Read more