Reviews for Krystal in Huntsville, AL
Great experience, order was perfect, and the line moved pretty quickly during lunch rush.
Like the little lady said on another burger commercial years back, "where's the beef!" If there were no beef patty at all on the... bun may improve the taste. This is not the Krystal burgers I remember, sober or not. Read more
They only had 2 people working and so had closed the dining room, unfortunately without a sign. However, the two that were there... handled the drive-through fast and with a chipper attitude. Read more
Went to get food after seeing it was open 24 hours but came all the way out here after placing the order and it was closed. 0... stars Read more
Inside is closed without proper and clear signage (been watching many people try to enter while sitting in the drive-thru for... 20-30 minutes each time I go). Which brings me to the drive-thru service being slower than any Krystal I've ever been to. Ifit weren't for a deep love of their burgers, I'd not go to this location again. Will probably drive the extra distance to thenext location to save the time I waste in their line. Read more
Sat in the drive thru for 15 minutes with no response to be told by an employee coming outside for a smoke break that they are... short handed. I then backed up and tried the lobby only to be told they just closed it. Poor service and even poorer attitudefrom employees. Read more
The team at this location are amazing!! I came in and ordered Chili Pups and fries. They were still serving breakfast, but made... my pups for me and made me a very happy customer!!! I wish I would have gotten everyone's name so I can give them BIGSHOUT-OUTS!!! Read more
Went through the drive thru (about a week ago) and was expecting the usual non caring, yep I'm just here for a paycheck, ... whatever, here's your food, attitude and it wound up being the complete opposite. The female that was working the drive thruand did my whole transaction (breakfast) was exceptionally nice. It's customer service that will make or break a place. She mademe want to return. If your service is good, and the attitudes of your employees are equally as good or greater, your businesswill be successful. Thank you for your wonderful service and putting a smile on my face! Read more