Reviews for KFC in Huntsville, AL
The young staff are rude and downright trying to turn guests away. I've never dealt with more constant ruder staff. No one will... greet you and be mad if you ask if theyre ready no matter what. Have been argued with several times with just by asking if theyare ready for an order when they aren't even busy. Don't go. Read more
Food was decent, their "pick up" service is ALWAYS closed, so you should pick drive thru if preordering. Except you CAN'T.
Signs all over the exterior saying come inside for mobile orders. Front door locked. I arrived early and waited for over 10 min.... The point of mobile ordering is so I dont have to wait. I'm tired of KFC getting orders wrong, being out of chicken, etc. Youfailed and I want my money back. I also want $35 for the time I wasted in my life waiting for your failed business model. I feelI might have to start a major social media campaign to either get you guys to pull it together or just go away for good. I havecontacted KFC customer service but I do not expect a reply. I intend to call KBP Foods, your corporate office, Monday and demandnot only that your manager on duty be reprimanded, but also that the entire KBP Foods Online Ordering service be reviewed. Ifthe food cannot be ready on time it should not be an available time for pick up. Additionally, if signage states to pick upinside, then the FRONT DOOR SHOULDNT BE LOCKED. Read more
The manager was really rude to me and my girlfriend. The girl who was taking our order clearly did not know what she was doing... and the manger was yelling at both her and us when we did nothing wrong a week or two ago. Then we come in today to get somefood and she looks at us and says ?I?m not going to even deal with them, they can leave.? Incredibly rude and disrespectful. Iwill not be going here at all anymore until new staff is put in. She also charges us way to much for our meal which was theirfault, and continued to yell at us. If I could give no stars then I would Read more
My husband went and got this for us, Sunday afternoon. When he gave my food to me I couldn't identify the pieces of chicken. ... The breast was the size of a thigh and the wing looked like a lump of meat. I tried the wing, the skin was wet and greasy atthe same time. The breading was skimpy. My child once worked for KFC, and said if it looks like that, they didn't wash thechicken. I was only able to enjoy the mashed potatoes. Who ever was in charge Sunday 7/10/22 afternoon should be ashamed ofletting that food go out of that drive thru window, and needs a lot of training. I don't think they would have served that totheir families if they had come by. Read more
So i ordered 2 extra crispy drums and Nashville hot chicken little. Ended up getting 1 drum and 1 breast sopped in grease not... crispy at all. Honestly the 6 piece you can get frozen from the grocery store is better than what i got and cheaper. As far asmy Nashville hot? They put a little sauce on the bread and called it a day. Definitely not worth your time or money Read more
If you want to wait 45 minutes to get half cooked chicken and have 16 people get waited on in front of you, and then be told... they are out of biscuits and Cole slaw, this is the place to go. Then I get out to car in the dark and notice they forgot togive me the french fries they substituted. Go back in and had to wait for them to get out of fryer. Then I get home and guesswhat, no gravy. I know everyone is short handed but really people. When I spend $50 for dinner I expect better than this. Istood there for 45 minutes, never complained and even ran out to my car and got you $20 in change so you could give the guy thatcame in 25 minutes after me his change. Oh he got his Cole slaw and biscuits as did the other 15 people who came in after me. Not acceptable service or food. Read more
The drive in order was very late. I was asked to park and after 20 minutes, gave up and went in. The staff was extremely rude.... When I asked for a manager, I was told they were out. It took another 20 min to get a refund. Finally I learned the staffarguing with me WAS THE MANAGER! She didn't want to admit it. Terrible incompetent rude service. Read more