Reviews for Dunkin' in Huntsville, AL
Placed an order on the Dunkin app from my home, get there 20 minutes later and they haven't even started on it. I thought the... purpose of ordering ahead was it would be ready when I get there. Want to support but you've lost my business. Read more
Took them 25 minutes to make 2 drinks and 2 sandwiches Don't waste your time filling out the survey or asking for a call back... because you won't receive one. No one there cares, and corporate doesn't care. Krispy Kreme is where it's at. Read more
Ordered online only to arrive at the location and they stated they were only serving coffee. Asked about coffee drinks that were... ordered and told they could only serve regular coffee because they had no expresso beans. Then the employee stated the truck wasthere with product but was not unloaded yet. Read more
Good customer service surprising enough good coffee with tater tots are freezer burnt nasty little pucks and the turkey... croissant sandwich was really good and you got a large pothole right at the entrance of your drive-thru Read more
Staff is always pleasant. Food is fresh. You will have to wait in line a minute if it is busy time, but well worth the wait. The... sourdough breakfast sandwich is delicious. Read more
Very bad experience. Apparently the ordering counter was close and ordering was to be done at the pick up counter. The two... ladies pictured went about their duties and were satisfied to let me languish at the order counter, seeing me, notacknowledging me and offering no assistance. After a few minutes of being ignored I walked the 3 feet down to the pick upcounter and asked if someone was on duty. The kid working the takeout window came and addressed me letting me know they weren'tusing the ordering counter. And the coffee was burned. Read more
This location is fine. Friendly, clean, good service, like any other location. The one thing I wanted to share is to be careful... ordering through the app. It allowed me to order an item the store didn't actually have at the time. I had already paid & thestore cannot do refunds on mobile orders. I was told to go through corporate. Their customer service keeps bankers' hours, so Isent an email & hope to get my money back next week. Read more
Everyone is short staffed right now but the manager Heather always has a smile on her face. I can always count on my coffee... being delicious! Read more